Jacky received his Bachelor Degree from The Chinese University of Hong Kong. He pursued his Doctoral Degree from City University of Hong Kong. All degrees are from Department of Systems Engineering and Engineering Management. Jacky has been working in the ICT industry for over 12 years. He is a Chartered Manager, and Chartered Engineer; an ITIL® Expert; Lead Auditor (ISO/IEC27001, & ISO9001); CISM; COBIT® Certified Assessor, PRINCE2®Practitioner. Dr. Ng acts as an Editorial Board Member, Chair, and Author for serval international journals, conferences, and books. He has been extended contributing to his profession by serving the Universities and Professional Bodies.