Seamless Europe

10-11 SEPTEMBER 2024

THE FUTURE OF RETAIL & E-COMMERCE ACROSS EUROPE

DOWNLOAD THE PROSPECTUS

5,000+

Attendees

400+

Speakers

200+

Exhibitors

2

Days

2024 KEY THEMES

DIGITAL COMMERCE

Retailers and manufacturers, both B2C and B2B, are moving to digital commerce. These businesses attend Seamless Europe to learn how to increase online market share, with tailored e-commerce, m-commerce, marketplace and D2C strategies. We explore key trends and technologies that will further digitise commerce. We look at strategies to reduce payments friction, improve digital marketing productivity, and enhance customer engagement, experience and loyalty.

Attending retailers and manufacturers are looking for e-commerce, headless commerce, and m-commerce platforms, payments gateways and checkout solutions, digital marketing, sales and SEO technologies, and support with digital transformation, data & analytics, and customer experience.

B2B COMMERCE

Globally, B2B e-commerce is already 5x bigger than B2C e-commerce. Yet the majority of B2B business are still living offline, which makes the growth potential enormous. Manufacturers, wholesalers, distributors, and even mittelstand companies are rapidly embracing the opportunities of marketing and selling online, and they are attending Seamless Europe to learn how.

We focus on how B2B businesses can choose the correct tech stack, plan digital transformation, enable multiple business models on a single platform, develop headless commerce, reduce payments friction, exploit marketplaces and D2C selling, and improve management of suppliers and customers.

DIGITAL MARKETPLACES

Europe’s plethora of B2C and B2B marketplaces present many challenges and opportunities for retail and e-commerce. Seamless Europe invites marketplaces, wholesalers, D2C brands and retailers to come together and share visions, technologies, sales and marketing strategies that will define the customer journey and experience in 2024.

Attendees will review the latest technological innovations in conversational AI, voice commerce, augmented reality, digital payments, IoT, sustainability, and data & analytics. We explore the advantages of both horizontal and vertical marketplaces, social media shopping, compare monetisation models, platforms, and success stories from all over Europe, and across multiple retail categories.

CROSS-BORDER COMMERCE

Around 30% of e-commerce in Europe is cross-border. The explosion of omnichannel, digital commerce and marketplaces has created unprecedented demand for pan-European commerce. Whilst retail and e-commerce has become infinitely more accessible for shoppers on the national level, this convenience and choice has not always extended across borders, continent-wide.

Seamless Europe supports retailers, manufacturers and marketplaces looking to sell effortlessly across Europe. We look at cross-border payments, e-commerce and m-commerce platforms, use of marketplaces, branding strategies, stock management, warehousing and delivery.

UNIFIED COMMERCE

Grocery, fashion, hardware, homeware, consumer electronics, health & beauty, and manufacturers, come to Seamless Europe to learn, share and develop technologies that can be integrated in-store and online.

The connected shopper is changing the face of retail. Retailers have responded with omnichannel and unified commerce models that allow them to adapt, grow and thrive in this new world of connected commerce. They aim to create meaningful and rich in-store experiences through the use of retail technology, digital signage, creative and stylish shop fit out to support the customer journey and building a community of loyal and profitable brand champions.

HOME DELIVERY

Price and speed are the 2 key obstacles to overcome for retailers, manufacturers and e-commerce companies to improve delivery. Consumer demand for sustainability, convenience, flexibility, and choice continue to drive forward technological innovation. Unified commerce also requires fresh logistical solutions.

Seamless Europe brings together head of operations, heads of supply chain, delivery, and fulfilment, from grocery, fashion, consumer electronics, homeware, hardware, health & beauty, retailers, manufacturers, and marketplaces. Attendees are looking for the latest solutions in ERP, stock management, packaging, fulfilment, and last mile.

2023 SPONSORS

Meet the world's most innovative payments and commerce technology providers

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2023 SPEAKERS

Henny Steiniger
Vice President Customer Experience, Care & Loyalty
MediaMarktSaturn

Henny Steiniger speaking at Seamless Europe

Carsten Lambrecht
Chief Executive Officer, King Food Danmark A/S & Country Manager
Burger King

Carsten Lambrecht speaking at Seamless Europe

Rema Rao
Head of Payments Compliance & Strategic Financial Products APAC
Uber

Karl Lillrud
Innovation and eCommerce Expert & 2x TEDx Speaker
W.E. TOP Speakers

Karl Lillrud speaking at Seamless Europe

Jacqueline Smith-Dubendorfer
Former VP Digital Sales
Porsche

Jacqueline Smith-Dubendorfer speaking at Seamless Europe

Aimé Matondo Fundani
Director International Marketplace
Trendyol Group

Aimé Matondo Fundani speaking at Seamless Europe

David Behlich
Head of Product Digital Retail Platform
Otto

David Behlich speaking at Seamless Europe

Farzin Saber
Global Vice President Digital Project Office
IKEA

Farzin Saber speaking at Seamless Europe

Radharaman Jha
Vice President Supply Chain
Flaconi

Radharaman Jha speaking at Seamless Europe

Alexandru Dorobantu
Senior Director, Global Payments
Delivery Hero

Alexandru Dorobantu speaking at Seamless Europe

Stoffel Thijs
Chief Executive Officer
Domino’s Pizza

Stoffel Thijs speaking at Seamless Europe

Marcela Gutierrez
Global Head of Digital Analytics and Optimization
Fossil Group, Inc.

Marcela Gutierrez speaking at Seamless Europe

Dinesh Deva
Vice President Advertising Product & Engineering
Zalando

Pinki Choudhury
Head of Product, Marketplace
Kingfisher

Pinki Choudhury speaking at Seamless Europe

Bono van Nijnatten
General Manager Payments
ASOS.com

Bono van Nijnatten speaking at Seamless Europe

Lennard Neubauer
Director COO & CCO Strategy & Operations
JustEatTakeaway.com

Lennard Neubauer speaking at Seamless Europe

David Carnero
Global Director of Operations & Omnichannel
Tendam

David Carnero speaking at Seamless Europe

Fabio Brunello
Senior Director Omnichannel Merchandise Planning - North Europe
Levi Strauss & Co

Fabio Brunello speaking at Seamless Europe

Daniel Finley
Chief Executive Officer
Debenhams

Daniel Finley speaking at Seamless Europe

Giulia Staffieri
Chief Marketing, Sales & Omnichannel
Leroy Merlin

Giulia Staffieri speaking at Seamless Europe

APPLY TO SPEAK

The conference

The Seamless Retail and E-commerce conference will accelerate the industry with new ideas, exciting innovations and the latest methodologies that will revolutionise how we do business.

DIGITAL COMMERCE STADIUM

COMMERCE CHANNELS: MARKETPLACES

COMMERCE CHANNELS: D2C

B2B DIGITAL COMMERCE

B2B COMMERCE PLEX

B2B MARKETPLACES

B2B TECH STACK

B2B SUPPLY CHAIN & FULFILMENT

UNIFIED COMMERCE CENTRE

UNIFYING TODAY’S EXPERIENCE

THE MODERN-DAY PAYMENTS & CHECKOUT METHOD

TECH ENABLED LOYALTY & PERSONALISATION