Rail Experience Europe 2014,Sheraton Brussels Airport Hotel, Brussels, Belgium
Create a first class passenger experience - Rail Experience Europe 2014

Mr Kim Castro | Community Manager
NMBS-SNCB

Mr Kim Castro, Community Manager, NMBS-SNCB

Kim Castro started his carreer as a train conductor 15 years ago with a lot of passion for the job and has been a community manager at SNCB for the past year.

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Appearances coming up:

Wednesday 12 November 2014


@ 16.40
Case Study: How SNCB used social media to engage with its passengers

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