UP3 creates digital workflow applications that automate operational processes and improve the customer experience for passenger transport operators. We primarily focus on rail, helping operators to manage complaints, delay repay compensation and service disruption across Europe.
We are the team that built Virgin Trains Fraud Detection & Prevention application in a few weeks as a proof of concept and managed to identify a case of £70,000 fraud before we’d even pushed the application live.
We address rail industry challenges on the ServiceNow platform. The intuitive user experience, powerful workflow capability, speed of development and levels of integration that can be achieved make it an ideal technology platform to transform customer and colleague experiences in a traditional sector like rail.
For more information please view - www.up3.co.uk