EnMaaS believes people differ in their mobility, comfort and security requirements. However, transport operators do not always recognise this. Information about the quality and safety of transport interchanges, way finding to essential services such as information desks and toilets and occurrence of even small hazards limit how and when certain user groups such as women, people with young families and those with disabilities travel.
Increasingly transport operators are looking to offer mass personalisation in order to meet the requirements of users and commissioners. This includes users as varied as the the individual with a respiratory, those with mental impairments through to the security conscious lady travelling home alone at night.
EnMaaS offers the frameworks and data collection technology and techniques to aggregate the interchange and station information that is be required to deliver mass personalisation of the door to door journey through your existing journey planners etc.