SureSteps

Startup

SureSteps modernizes field operations by bridging the knowledge gap affecting frontline technicians and the customers they serve. We've developed an intelligent system that continuously ingests existing documentation and multimedia resources to build a self-updating knowledge base.

The result: a mobile-optimized handbook of interactive, customized guides that provide just-in-time support for field workers, complemented by visual collaboration tools for efficient problem escalation. 

Our existing customers are already accelerating field training and troubleshooting cycles while improving customer support outcomes. Learn more at suresteps.io or stop by our booth to say hi to Neeraj and Ziwen! 

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