Retail tech award


Open to: All retailers operating in the Middle East, Central and South Asia and North Africa. 

The Middle East will be defined by the following countries for the purpose of the award - GCC countries (to include Bahrain, Kuwait, Oman, Saudi Arabia, and the United Arab Emirates), Jordan, Lebanon, Iraq, Iran, Palestine Territories and Turkey. 

Central and South Asia will be defined by the following countries for the purpose of the award - Afghanistan, Bangladesh, India, Kyrgyzstan, Kazakhstan, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, and Uzbekistan.

North Africa will be defined by the following countries for the purpose of the award - Algeria, Egypt, Libya, Mali, Morocco, Sudan, Tunisia, Libya and Mauritania.


About this category:  

Open to all retailers operating in the aforementioned geographies, successful entries will demonstrate that technology plays an ever-increasing part in contemporary retail and will prove that they are making technology an integral element of their retail brand.  
In this digital world, it is increasingly important to embrace technology that enhances the physical customer experience and also helps form a bridge with the brand’s online proposition. 
Judges are looking for a forward-thinking, innovative approach to a new technology integration. Examples include digital projects and applications in the store, digital signage, POS systems, AR, VR, interactive and multi-touch solutions, and more. 
Whether it’s the big, medium or small solution, judges will be looking for evidence of commercial success and customer acceptance.


Entrants will be judged on their answers to the following questions: (Answers to each question will be cut off after 250 words) ‚Äč

  1. What is the name of the nominated retailer 
  2. Describe the new technology you have introduced into your retail strategy 
  3. Name your key partners, designers and solution providers
  4. How has this new technology enhanced the customer experience
  5. How do you empower employees to utilise the technology to its full potential
  6. How has this technology improved efficiency
  7. Demonstrate the importance for your brand in developing the technology to improve the future of business