• Seamless Customer Journeys
• Hyper-personalisation
• Balancing Humans with Bots
• Search 3.0
• Optimising Omnichannel
• AI & ML Applications for CX
• Voice Interaction Trends
• Virtual and Augmented Reality
• Getting Proactive with your CX
• Integrated marketing solutions
• Chatbots
• VR & AR Solutions
• Personalisation Technologies
• Voice Technologies
• CRM
• Data Management, Measurement & Analytics
• Consultants and Implementation Partners
BFSIs
Payments Players
E-commerce Marketplaces
E-commerce Retailers
To Sponsor or Exhibit:
Laura Binns
Laura.binns@terrapinn.com
Speaking Opportunities:
Kathlene Mayuman
kathlene.mayuman@terrapinn.com
Eva Brauckmann
eva.brauckmann@terrapinn.com
Media & Partnership opportunities:
Jia Le Lim
jiale.lim@terrapinn.com