Ngoc Vo | Country Manager
Luxasia

Ngoc Vo, Country Manager, Luxasia

Ngoc Vo is now the Country Manager of Luxasia Vietnam - a leading distributor of international luxury beauty brands in Asia that transforming to Asia’s Beauty Omni Channel. 
Ngoc’s background is in hospitality segment, after her graduation from university (Hotel & Restaurant Management major), she worked with Equatorial Saigon Hotel, Melia Hanoi Hotel and Sheraton Saigon as Director of Sales. Ngoc realized her strong passion in consumer retails, therefore, she chose retail segment and started with ANZ Bank as Head of Channel, Consumer Retail. Catching the trend of booming e-commerce, she moved to ZALORA (as one of the first staff, since 2012). Within five years Ngoc pursued her online career started as Head of Customer Service to Head of Operation, to Business Development Director and was promoted to Acting Managing Director during the integration with Central Group (Central Group acquired ZALORA Vietnam and Thailand in 2015). Diverse experience in dealing with consumers from offline to online brought Ngoc to Luxasia, where she can apply her expertise in the Omni-channel transforming project.

Appearances:



Seamless Vietnam 2017 - Day One @ 11:40

How can retail brands continue to compete in the age of e-commerce?

  • Integrating offline retail, e-commerce and digital marketing to create a seamless shopping experience
  • Leveraging technology and big data to analyze insights for better decisions & Business strategies
  • Optimizing opportunities and cost for business expansion and scalability 
  • Ensuring a sustainable growth by aligning with economic trend and customer expectation

Seamless Vietnam 2017 - Day One @ 14:55

Redefining the retail store in today's omni-channel economy

  • The future of the retail store in the O2O driven environment
  • Integrating social strategies into an O2O approach to commerce
  • Technology innovations to improve customer experience in the retail store

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