Natalie Loughborough | Executive Director
National Transport Research Organisation

Natalie Loughborough is Executive Director at the National Transport Research Organisation covering Australia and New Zealand, overseeing the rail and public transport portfolios. Natalie has high level experience within the transport sector, both overseas and in Australia. She has worked for operators in the UK such as First Group, Serco and Abellio, in addition to local government bodies such as Transport for Greater Manchester. Natalie also brings experience working on rail and metro projects in the Middle East. As Managing Director with Transdev, she was accountable for the Queensland bus and ferries businesses, and most recently was General Manager at Metro Trains Melbourne from 2019 before moving to NTRO in 2023. She brings more than 15 years of board director level experience to the role, working across heavy rail, light rail, ferries and buses, with a commitment in all roles to designing an exceptional customer experience for end users within the transport space. With a wealth of experience across all areas of organisational development, production of standards and operations, her executive leadership roles span across transport, criminal justice and the education sector in public, private and not-for-profit organisations.