Conference Day 2

 

Payments Iran Conference Day 2

THE CONNECTED CUSTOMER

Mr James Haycock
09:30

KEYNOTE Emerging technologies and the impact on your customer

•    What technologies will impact your customer and your ROI?
•    How can legacy banks sit at the forefront of innovation?
•    How will the IoT and M2M payments affect your customer’s experience with your brand? 
•    Adopting a platform level ‘invisible’ approach to help payments fade into the background
 
Dr Shahram A. Rashti
10:00

KEYNOTE Seamless payments, seamless customer experience

•    Treating the customer purchasing journey as one fluid movement 
•    Unifying the customer experience across payment channels 
•    Providing contextually relevant, personalised interactions throughout the journey 
•    Driving an enhanced customer experience with convenience, simplicity and safety 
•    Eliminating customer confusion and removing inefficiencies 
 
Mohamed Abdin, Telecom & Banking Global Sales Director, Gemalto
10:25

Networking break

FINTECH & THE FUTURE OF PAYMENTS

Panel discussion
11:15

PANEL Iran: the next Fintech powerhouse?

•    How can Fintech disrupt a cash-based economy? 
•    The role of innovation labs to drive technology, banking and finance
•    Fostering a supportive environment for entrepreneurs, innovators and financiers 
•    Utilising Iran’s abundance of well-educated tech scientists
•    Attracting global investment in Fintech for Iranian start-ups
Milad Jahandar, CEO, Bahamta
Mr Aaron Fu
12:00

Fintech and the bank: opportunity, threat or hype?

•    The banker’s debate: collaborate or contend with the disruptors?
•    What does collaboration between banks, regulators and start-ups look like?
•    Anticipating the influx of non-bank product providers? 
•    Launching an innovation arm to keep up with the start-ups
•    Competing with continued opposition from the fringe of the industry: alternative payments, remittances, P2P and transfers
Mr Alexander Magomedov
12:30

The non-traditional contexts of payments: where are we heading?

•    Exploring the new reality of payments
•    Evaluating what the world of smartphones means for payments
•    New payment contexts: search, maps and messengers
Mr Mehdi Ebadi
13:00

Welcome address by refreshment sponsor

Host: Mr Mehdi Ebadi, Payment Department Manager, Teska
13:05

Lunch

LOYALTY

Mr Aly Mustansir
14:30

Incorporating loyalty into payments platforms

•    Improving customer acquisition and retention with rewards that matter 
•    Creating the best understanding of the customer and the customer’s context
•    Integrating payments, loyalty and engagement at the POS
•    Being selective with partners and incentives 
•    Offering transaction-based and social loyalty points for specific banking activities
•    Effectively using loyalty programmes and support systems to retain customers 
 

ECOMMERCE

Panel discussion
15:00

PANEL Simple payments that encourage ecommerce conversion

•    Providing a safe, secure and user-friendly online and mobile platform 
•    Creating a convenient experience with the same practicality as paying physically 
•    Educating the consumer and creating customer confidence
•    Engaging, processing and fulfilling a customer transaction immediately within any app on any device
•    Integrating loyalty program points and rewards at the point of payment
•    Verifying quickly, accurately and seamlessly to reduce basket abandonment
 
15:45

Refreshment break

16:30

Close of conference

last published: 21/Nov/16 09:25 GMT