FAQ

WHAT VIRTUAL PLATFORM IS THE EVENT USING?

The virtual platform is called Swapcard! You can download the Swapcard app or access Swapcard on your desktop.

WHEN WILL I RECEIVE MY LOGIN?

Only registered attendees will receive a login. If you are not registered, register here.

1 month prior to the show, all exhibitors and registered exhibitor staff will receive an email from hello@swapcard.com with their login.

1 week prior to the show, all attendees and speakers will receive an email from hello@swapcard.com with their login.

IT’S SHOWTIME! HOW DO I ACCESS THE EVENT?

Need a new password?

Enter the email address you registered with
Send me a magic link
You will receive an email from hello@swapcard.com within 30 minutes of requesting the magic link.

HOW LONG WILL THE EVENT BE AVAILABLE?

If you missed a presentation, all sessions are being recorded and will be available to view under the agenda tab until June 19th 2021.

HOW DO I RECEIVE CPE CREDITS?

To receive 1 CPE credit per session, you must watch the full session on the date and time the session is scheduled.

You will also have to answer two poll questions throughout the session.

CPE certificates will be emailed to your registration email address within one month after the show is complete.

See the below video for more information:

WHAT IS SWAPCARD AND HOW DO I NETWORK WITH ATTENDEES?

Include demo videos

How to view the agenda, create a personal schedule and receive CPE credits: https://vimeo.com/508601542

How to network, make connections and set up meetings: https://vimeo.com/508572914

How to update your profile: https://vimeo.com/508573539

HAVE ADDITIONAL QUESTIONS?

All tutorial videos on how to navigate the platform can be found under the help desk tab in the platform

If you need further assistance, contact Ashley.Pierson@Terrapinn.com

GET INVOLVED