America's Customer Festival 2015

 

America's Customer Festival brings together all aspects of the customer journey from product search and evaluation to purchase and on to repurchase.

 
 

 

 

 

 

 

 

What is America's Customer Festival?

An event that unites all aspects of the customer journey, from loyalty strategies and omnichannel to the implementation of solid Big Data, CRM, and payments strategies. This is where members of the industry looking to network with and learn from leading retailers need to be.

Find out more about our streams:

 

Loyalty World USA is where experts meet to network, learn from each other, and discuss the latest customer loyalty developments

Big Data World USA is where experts meet to network, learn from each other, and discuss the latest big data developments

CRM World USA is where experts meet to network, learn from each other, and discuss the latest CRM developments

Total Payments USA is where experts gather to network, learn from each other, and discuss the latest developments in payments

Experience World USA is where experts go to network, learn from each other, and discuss the latest developments in customer experience

Engagement World USA is where experts go to network, learn from each other, and discuss the latest developments in customer engagement

Omnichannel World USA is where experts come to network, learn from each other, and discuss the latest developments in omnichannel

America's Customer Festival is where retailers and their solution providers meet to network, learn from each other, and discuss the latest developments in customer relationship management

America's Customer Festival is Different

We've created a unique and innovative format for our conferences that optimizes your participation so you can benefit from strategic content and networking. Forget boring and irrelevant presentations and an uninspiring setting. Our event is made up of a fun, vibrant, and capitivating atmosphere that nurtures creativity.

Download the Sponsorship Brochure

2014 Speakers Included:

  • Don Berg at America's Customer Festival 2015
    Don Berg
    Vice President of Loyalty Programs
    Intercontinental Hotels Group
  • Barb Brandon at America's Customer Festival 2015
    Barb Brandon
    PMP | Director, POS and CRM Technology
    Chico's FAS, Inc.
  • Dongmin Cai at America's Customer Festival 2015
    Dongmin Cai
    Senior Manager, Business Analytics
    Linkedin
  • Mark Fiske at America's Customer Festival 2015
    Mark Fiske
    Senior Director, Global Digital Marketing
    Ancestry.com
  • T.J. Gentle at America's Customer Festival 2015
    T.J. Gentle
    President & CEO
    Smart Furniture
  • Ankur Gupta at America's Customer Festival 2015
    Ankur Gupta
    Director of Big Data
    Sears Holdings Corp
  • Stacie Herring at America's Customer Festival 2015
    Stacie Herring
    Senior Director, Digital Product Management
    Capital One
  • Julie Hoffmann at America's Customer Festival 2015
    Julie Hoffmann
    Executive Director Digital and Consumer Experience
    MGM Resorts International
  • Maggie Lang at America's Customer Festival 2015
    Maggie Lang
    Senior Director, Guest Marketing
    Kimpton Hotels
  • Mei Lee at America's Customer Festival 2015
    Mei Lee
    Vice President Marketing
    Cond_ Nast Entertainment
  • Michael Marino at America's Customer Festival 2015
    Michael Marino
    Vice President Customer Loyalty
    Caesars Entertainment
  • Nicholas Marko at America's Customer Festival 2015
    Nicholas Marko
    Head of Data Science
    Geisinger
  • Patrick Martin at America's Customer Festival 2015
    Patrick Martin
    Marketing Analytics Manager
    Zappos CLT, Inc.
  • Douglas Merrill at America's Customer Festival 2015
    Douglas Merrill
    Chief Executive Officer & Founder
    ZestFinance
  • Brian Popelka at America's Customer Festival 2015
    Brian Popelka
    SVP Customer Care
    Overstock.com
  • Vicky Radke at America's Customer Festival 2015
    Vicky Radke
    Program Director Loyalty
    Amtrak
  • Ryan Renteria at America's Customer Festival 2015
    Ryan Renteria
    Basketball Analytics Coordinator
    Indiana Pacers
  • Debashis Saha at America's Customer Festival 2015
    Debashis Saha
    Vice President, Global Data Infrastructure
    Ebay
  • Neeraj Sharma at America's Customer Festival 2015
    Neeraj Sharma
    VP of Marketing
    delivery.com
  • Michael Stromer at America's Customer Festival 2015
    Michael Stromer
    Vice President Digital, Loyalty, and Customer Analytics/ CRM
    JetBlue Airways
  • Michael Swartz at America's Customer Festival 2015
    Michael Swartz
    Director of Co-Brand Partnerships
    First National Bank
  • Graham Tutton at America's Customer Festival 2015
    Graham Tutton
    Vice President Customer Insights
    Comcast
  • Mark Weinstein at America's Customer Festival 2015
    Mark Weinstein
    VP, Hilton Worldwide Commercial Services Strategy, Loyalty Programs and Strategic Partnerships
    Hilton Worldwide
  • Victoria Williams Grahan at America's Customer Festival 2015
    Victoria Williams Grahan
    Director, CRM
    Guess Inc
  • Bruce Yen at America's Customer Festival 2015
    Bruce Yen
    Director of Business Intelligence
    Guess Inc
 


Our Sponsors

 

  • Silver Sponsor

    Idomoo at America's Customer Festival 2015
  • Silver Sponsor

    Rakuten Marketing at America's Customer Festival 2015
 

 
   

Who attends?

Executives from the leading B2C brands and solution providers focused on the customer - make sure you're there to network and close business with them this year!

Find out who was there in 2014.

Download the 2014 Attendee List

 

 

 

 

Anete Schonenberg Bekin, Chief Executive Officer na Incentiva Marketing, fez uma apresentação no Brasil’s Customer Festival 2014

Incentiva Marketing aborda avançando as estratégias de fidelização no âmbito nacional

Anete Schonenberg Bekin da Incentiva Marketing: Como avancar as estratégias de fidelização no âmbito nacional – o Brasil em tempos de Loyalty Anete Schonenberg Bekin, ...

The post Incentiva Marketing aborda avançando as estratégias de fidelização no âmbito nacional appeared first on Total Customer.

uberblogpostimage

Delivery as Battleground: Uber, Nordstrom and Macy’s Take Arms, and Armanis

Living mannequins have their place, but few events translate to pure retail progress like a pair of Louboutins arriving by Uber. Chauffeured shoes, and other ...

The post Delivery as Battleground: Uber, Nordstrom and Macy’s Take Arms, and Armanis appeared first on Total Customer.

Alexis Pagliarini of Sheraton have a presentation at Brasil's Customer Festival 2014

Sheraton aborda de inovando nos programas de fidelidade

Alexis Pagliarini da Sheraton: Surpresa, encantamento… A necessidade de inovar nos programas de fidelidade Alexis Pagliarini, Diretor de Marketing e Relações Corporativas na Sheraton, fez ...

The post Sheraton aborda de inovando nos programas de fidelidade appeared first on Total Customer.

Join the Community

An engaged community for key decision makers, stakeholders and influencers in the cards and payments industry

We provide industry information and insight in an easily-digestible daily format via infographics, ebooks news and videos from all over the web.

Sign Up to Our Newsletter

Co-located with America's Customer Festival 2015:

  • Loyalty World USA 2015

  • Big Data World USA 2015

  • CRM World USA 2015

  • Experience World USA 2015

  • Engagement World USA 2015

  • Omni Channel World USA 2015

  • Total Payments USA 2015