An event that unites all aspects of the customer journey, from loyalty strategies and omnichannel to the implementation of solid Big Data, CRM, and payments strategies. This is where members of the industry looking to network with and learn from leading retailers need to be.
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America's Customer Festival is Different
We've created a unique and innovative format for our conferences that optimizes your participation so you can benefit from strategic content and networking. Forget boring and irrelevant presentations and an uninspiring setting. Our event is made up of a fun, vibrant, and capitivating atmosphere that nurtures creativity.
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What if you could treat every customer like your first, with every interaction an opportunity to create loyalty and lifetime value? The complexity of today’s ...
More than 70 percent of consumers prefer to buy their furniture in a physical store, but what about their frihetens? This is a challenge Ikea ...
The post Online to Umlauts: 3 Ways Ikea’s Digital Assets Entice In-Store Experiences (Part 3) appeared first on Total Customer.
If online retailers are expected to see the world through the frames of experience-seeking consumers, then they would benefit from doing so through those of ...
The post Framing the In-Store Vision Online: What Warby Parker Can Teach Digital Merchants (Part 2) appeared first on Total Customer.
An engaged community for key decision makers, stakeholders and influencers in the cards and payments industry
We provide industry information and insight in an easily-digestible daily format via infographics, ebooks news and videos from all over the web.