What is the AMERICA'S Customer Festival?

 

YOUR EVENT, YOUR WAY

Bringing together attendees from a full spectrum of industries including retail, hospitality, travel, ecommerce, education, entertainment, leisure, finance, healthcare, FMCGs and telecoms to discover how to exceed expectations when the digital customer is in the driving seat.

From keynotes to roundtables; over 50 expert speakers; dedicated content on loyalty, big data, omnichannel, engagement, payments, experience and over 8 hours of networking. We can guarantee there is two days of jam-packed content and business development opportunities for everyone.

 

7 STREAMS TO CHOOSE FROM

 

"Speakers were great, venue was even better! The agenda was fast paced but allowed plenty of time for networking."

 

-Linette Myland , Marketing Manager, Siemens Building Technologies

 

Our inspirational speaker line-up includes experts from Loyalty, Big Data, Customer Experience, Customer Engagement, Omnichannel, CRM and Payments.

This Year's Speakers Include:

 

Sarah Butterfass, America's Customer Festival 2015

Sarah Butterfass

Vice President, Loyalty

Orbitz

Perrin Lawrence, America's Customer Festival 2015

PERRIN LAWRENCE

Social Media Strategy

The New York Times   

Jack Hanlon, America's Customer Festival 2015

Jack Hanlon

Vice President of Analytics

Jet.com

Jessica Joines, America's Customer Festival 2015

JESSICA JOINES

Chief Marketing Officer   

Rakuten Marketing

Reisa Faller, America's Customer Festival 2015

Reisa Faller

Director, Customer Strategy

JCPenney

Abeer Bhatia, America's Customer Festival 2015

ABEER BHATIA

Chief Executive Officer 

Plenti    

 

MEET ALL THE SPEAKERS

CLASS OF 2015

 

  • Sarah Butterfass at America's Customer Festival 2015
    Sarah Butterfass
    Vice President, Loyalty
    Orbitz
    Lara Crystal at America's Customer Festival 2015
    Lara Crystal
    Co-Founder
    Minibar Delivery
  • Reisa Faller at America's Customer Festival 2015
    Reisa Faller
    Director, Customer Strategy
    JCPenney
    Jack Hanlon at America's Customer Festival 2015
    Jack Hanlon
    VP of Analytics
    Jet.com
  • Jereme Holiman at America's Customer Festival 2015
    Jereme Holiman
    Co-Founder
    UrbanStems
    Jessica Joines at America's Customer Festival 2015
    Jessica Joines
    Chief Marketing Officer
    Rakuten Marketing
  • Toni Jones at America's Customer Festival 2015
    Toni Jones
    Director of Digital Marketing and Customer Experience
    Uhaul
    Gary Kearns at America's Customer Festival 2015
    Gary Kearns
    Group Executive of Information Services
    Master Card
  • Perrin Lawrence at America's Customer Festival 2015
    Perrin Lawrence
    Manager- Social Media Marketing & Audience Development
    The New York Times
    Eric Smuda at America's Customer Festival 2015
    Eric Smuda
    Vice President, Customer Insights & Experience
    Avis Budget Group
  • Scott Sokoloff at America's Customer Festival 2015
    Scott Sokoloff
    Chief Data Officer (CDO)
    OrderUp
    Sandeep Varma at America's Customer Festival 2015
    Sandeep Varma
    Vice President of Enterprise C.R.M. and Loyalty
    1 800 Flowers.com Inc
  • Tom Barton at America's Customer Festival 2015
    Tom Barton
    Product Marketing Manager
    Klein Tools
    Danny Kalish at America's Customer Festival 2015
    Danny Kalish
    Chief Technology Officer
    Idomoo Ltd
  • Wonny Lee at America's Customer Festival 2015
    Wonny Lee
    Head of Digital
    Greats
    Michael Marino at America's Customer Festival 2015
    Michael Marino
    Vice President Customer Loyalty
    Caesars Entertainment

 

WHO ATTENDS?

Here's a glimpse of who attended in 2014 

ABC Trading Solutions ABSA & Barclays Africa Act-On Software Aimia Airbnb BP International Ltd American Airlines AMMD / Directa Amtrak Ancestry.com Ansira Apple Inc Assurant Solutions Audience Rewards Avis Budget Group Bank of the West Bark & Co. Best Web Design BigDoor Bloomfire Boden United States Bond Brand Loyalty Boon Rewards boticario group Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing Bureau of Economic Analysis Buttercoin C and M Publications Caesar's Entertainment Cancer Treatment Centers of America Capital One Capriotti's Sandwich Shop Carbon Digits CareerBuilder Cars.com Ceasar's Palace Chico's FAS, Inc. Children's Hospital Los AngelesChoice Hotels International Cisco Clutch CMO Council Coca Cola Colloquy Comarch Incorporated Comcast Comp Trading Credit One Bank, N.A. Credomatic delivery.com Delta Air Lines Dollar Shave Club E Recruiter Ebay Ecrebo E-Loyalty Entertainment Corporate Marketing Solutions Entrepreneur Magazine Excentus The Fuel Rewards Co Exchange Solutions Inc. F.R.H.I. Hotels and Resorts Fidelity Marketing FinnairFirst Bankcard First National Bank Found ID Fullscreen Inc G4 Solutions Geisinger General Growth Properties Grainger Grupa Pracuj Grupo Financiero Ficohsa Grupo Invekra Guess Inc Hadapt Inc HappyOrNot Ltd Hewlett-Packard Hilton Worldwide I.C.L.P. Inc IBM Idomoo IHG Indiana Pacers InMoment Insight Cards LLC Instituto Ibero-Brasileiro de Relacionamento com o Cliente - IBRC Inteq CorpIntouch Solutions JetBlue Airways Kidmunication Therapy Inc Kimpton Hotels & Restaurants Kobie Marketing, Inc. Kremsa Digital Kula Causes, Inc. Las Vegas Sands Corp. Lightspeed Research Linkable Networks Linkedin LoyaltyOne M.G.M. Grand Management Academy Mandalay Bay Resort and Casino Maritz Marketing Strategists LLC Marklogic Corp Marks & Spencer MetLife MGM Resorts International Microsoft Mixing Digital Monster Worldwide Inc More ltd Nine West Novartis Corp Nutonian O Boticario Group OgilvyOne Worldwide Olson 1to1 OMI Promotions Orbitz Overstock.com PETCO Animal Supplies, Inc. Pythian QIWI Rapleaf, A TowerData Company Red Lion Hotels Roidu Ltd Royal Bank of Canada Ltd Scandinavian Airlines Scripps Sears Holdings Corp Securus Systems, Inc. Siemens Building Technologies Silver Airways SiSense Smart Button Smart Furniture T.I.B.C.O. Inc TD Bank Tealicious Tea Company Texas A&M University Thanks Again TIBCO Ticket Jones Total Luxury Homes Worldwide U.S.A.A. United Airlines Varick Media Management Llc Virgin Atlantic Visa Zappos.com ZestFinance

 

DOWNLOAD THE BROCHURE

We've created a unique and innovative format for our conferences that optimizes your participation so you can benefit from strategic content and networking. Forget boring and irrelevant presentations and an uninspiring setting. Our event is made up of a fun, vibrant, and capitivating atmosphere that nurtures creativity.
 

Sponsors & exhibitors

 

  • Platinum Sponsor

    MasterCard Advisors at America's Customer Festival 2015
  • Silver Sponsor

    Idomoo at America's Customer Festival 2015
  • Silver Sponsor

    Rakuten Marketing at America's Customer Festival 2015
  • Exhibitor

    ACI Gift Cards Inc. at America's Customer Festival 2015

 

GET INVOLVED - DOWNLOAD PROSPECTUS

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Co-located with America's Customer Festival 2015:

  • Loyalty World USA 2015

  • Big Data World USA 2015

  • CRM World USA 2015

  • Experience World USA 2015

  • Engagement World USA 2015

  • Omni Channel World USA 2015

  • Total Payments USA 2015