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Strategy | |||
11.30 |
Creating a successful brand
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12.00 |
Keeping an edge amongst fierce competition
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12.20 |
In conversation: Opportunities for strategic collaboration in route developmentMr Rob McDonaldRob started his finance career as a commerce graduate with a large Building Products company in 1980. He worked abroad before joining Coopers and Lybrand in the corporate advisory and valuation practice in 1985. Rob took up the position of Group... more..Mr Pete McGladePete McGlade’s career has evolved from management trainee to executive leadership. Although born in Newry, Co. Down, Ireland, Mr. McGlade grew up in New York City and Yonkers, New York. After earning a BS in General Management from Purdue... more..Mr Patee SarasinPatee Sarasin is the Chief Executive Officer of Nok Air, the truly Thai low fare airline. Patee received his secondary education in England at Kings School, Canterbury, and then spent his college years in the U.S.A., receiving a Bachelor Degree in... more..Mr James MuellerJim Mueller is Vice President Asia/Pacific for United, the world’s leading airline. In this role, Mueller serves as the company’s chief commercial representative in the Asia/Pacific region. He is responsible for the sales and marketing for the... more.. | ||
13.00 | Networking lunch | ||
Innovation | |||
14.00 |
How Singapore Airlines’ new no-frills airline was launched
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14.30 |
Leveraging the latest technology for superior customer experience
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15.00 | Speed Networking: Meet everyone in just 30 minutes | ||
15.30 | Refreshments and networking | ||
Customer and Brand | |||
16.00 |
Increasing brand recognition through strategic sponsorships | ||
16.30 |
Rewarding advocacy with Airscore
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17.00 |
Closing remarks from the Chair
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17.10 | Networking drinks |
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