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eBook: The 10 Essential Factors of Customer Loyalty Success

If you’re thinking about setting up a customer engagement program — and you’re right to do so — then check out this eBook from TIBCO’s own customer engagement experts.


A glimpse of the chapters inside:

  • Define Success First
  • Invest Disproportionately
  • Never Underestimate the Power of Inertia
  • Be Aware (Beware) of How You Set Expectations
  • Become An Expert in Framing
  • Learn from the Gaming Industry


Get your full copy of the eBook from Tibco

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