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Speaker Interview eBook: Guide to being a customer-centric organisation

Download Speaker Interview eBook: Guide to being a customer-centric organisation
 
Contributors: Avantha Ergo Life Insurance, Surfer Girl, McDonald’s Corporation, Terragni Consulting (P) and Zalora

What you can learn:

  • What it means to be customer-centric
  • Tips on building emotional engagement
  • Tips on leveraging existing technology to engage customers
  • O2O strategy: Offline to Online or Online to Offline?

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