Voral AI

Startup

Every patient. Answered.

167 million GP visits a year in Australia. Most booked by phone. And when the phone rings out — patients don't get care. One in three can't reach a GP after hours. Nearly half of urgent cases wait more than 24 hours. The problem isn't your team. It's that one receptionist can only answer one call at a time.

Meet Liza. She's an AI practice assistant who answers patient calls in natural Australian English: books, reschedules, cancels, handles referral intake, routes to the right specialist, explains billing, coordinates surgical prep, and follows up post-op. All in real time, directly in your PMS. She's not a chatbot. She's not an answering service. She picks up the phone, books the appointment, and your team never has to call back.

Built for Australian healthcare:

• Native PMS: Best Practice, Cliniko, Genie/Gentu 
• Referral-driven specialist intake and surgeon routing
• Call recording with automatic PII redaction
• Australian data residency (Sydney)
• Practice-controlled retention — your data, your rules

Founded in Melbourne by Dr Kevin Ong (CEO) and Dr Taryn Chalmers (CMO), with Dr Stefan Maetschke (Chief Scientist, 13 patents, ex-Google/IBM) on AI.

Booth demo: Call Liza. Book an appointment. See it land in the PMS.

voral.ai

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