CareNeighbour is transforming home care by turning every visit into a trusted, evidence‑based story rather than a black box. Using a small, consent‑based wearable (or Apple Watch / phone) and AI, each session is captured live, transcribed, and translated into plain‑language summaries for families, professional records for carers, and quality signals for providers all without storing raw audio long term. Built from the experience of coordinating care for ageing loved ones from afar, CareNeighbour is designed for the reality that most older people want to age at home while their families juggle distance, work, and constant worry about what is really happening during visits.
Instead of relying on background checks and star ratings designed for restaurants, we build trust from what actually happens in the room: how a carer speaks, what they help with, how concerns are handled, and how consistent they are over time. Families see a warm, human “care diary” after each visit, with one‑tap escalation if something feels off. Carers build a portable, data‑backed reputation that protects them from unfair complaints and recognises the emotional and relational skill their job demands. Providers gain an always‑on quality layer across their workforce, with flags, trends, and exportable evidence for regulators and audits.
We believe care is sacred work that deserves transparency, dignity, and real accountability and that technology should strengthen consent and control for the person receiving care, not weaken it. By making everyday care interactions visible and meaningful to everyone in the care circle, CareNeighbour reduces anxiety for families, burnout for carers, and blind spots for providers, so more people can safely age in place with confidence. Join us at Digital Health Festival 2026 to see how a wearable‑first, AI‑powered trust layer can reshape home care for families, carers, and providers alike.