Wendy Tan | UX Lead - Commercial
Scoot

Ms Wendy Tan is a UX Lead at Scoot, who believes that aviation is not just about moving people but also about orchestrating trust at every touchpoint. She believes that great experiences begin with deep listening, and champions insight-driven design that translates user needs into meaningful business impact. With a background in leading digital experience initiatives for commercial products at Scoot, Wendy works closely with cross-functional teams to transform customer intent into measurable outcomes, turning complex journeys into friction-aware ecosystems that bring clarity, usability, and delight to customers using Scoot’s products.