Stefan Costeur | Digital Sales And Marketing

Stefan Costeur, Digital Sales And Marketing, NMBS-SNCB

Leading the Digital team at NMBS / SNCB Responsible for 4 main activities * Customer Experience and communication * Sales intelligence and CRM * Digital Marketing and Sales * Digital Customer Care


Day 2 @ 15:15

Transforming our digital offering to serve the needs of our digital first passengers

  • Developing our services in house: the challenges and benefits of this approach
  • Driving new sales and adding new capabilities at every opportunity
  • Understanding how digitisation is driving sales growth: what this means for the future
last published: 16/Jun/21 09:05 GMT

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