Giancarlo Scaramelli | Chief Customer & Innovation Officer
Transdev

Giancarlo Scaramelli, Chief Customer & Innovation Officer, Transdev

In his 30 years of professional career, Giancarlo has worked for global players such as European Space Agency,  Amazon.com  and NetApp. Giancarlo dedicated the last 10 years of his career to help bridging the gap between consumer and service providers. With a strong belief in a data driven strategy, Giancarlo believes that access to smart mobility is everyone's right to have. He also believes that we cannot solve today's challenges with yesterday's approach. He is therefore committed to deliver smart and sustainable mobility solutions which respond to the individual needs of today's travellers.

Appearances:



Day 1 @ 11:30

Going beyond punctuality: Shaking off our preconceptions to reimagine the priorities, services and value of public transport

  • Its all about information, communication and addingvalue
  • What role does technology play in creating new opportunities to understand,learn from and support our customers?
  • Innovating with fresh thinking to design customer ledinitiatives

Day 1 @ 16:45

The power of digital: how are transport operators using digital solutions to create new opportunities and services?

  • What are the most valuable developments that are opening up new opportunities for operators to connect with, excite and serve customers?
  • Competing effectively with digital players Google and Apple: Keeping the direct relationship with our customers
  • Overcoming the fundamental challenges with digitisation and the role that regulation, collaboration and suppliers can play in ensuring a bright future for sustainable transport
last published: 27/Sep/21 19:05 GMT

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