Elmer van Buuren | Co-founder
European Sleeper

Elmer van Buuren, Co-founder, European Sleeper

Appearances:

WPF Day 2 @ 09:00

Keynote interview with European Sleeper

Interviewee: Elmer van Buuren, Co-founder, European Sleeper

Interviewer: Jerry Angrave, Customer Experience Consultant, Empathyce

WPF Day 2 @ 10:00

Daring to redefine experiences for travellers: Reimagining our capabilities to attract and retain customers

How can operators create enticing offers to bring passengers back again and again?
Understanding custoemrs and potential customers effectively to redesign relevant services & solutions.
Creating new commercial opportunities that simultaneously benefit the customer.

Moderator: Jerry Angrave, Customer Experience Consultant, Empathyce

Elmer van Buuren, Co-founder, European Sleeper

Michael Acosta, Chief Commercial Officer, Via Rail Canada

Maria Hofberg, Chief Commercial Officer, MTRX

Ruben Leonor Bravo, Director of Strategy & Quality, RENFE

last published: 26/Apr/24 10:45 GMT

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