Diane Burke | Commercial Director
Calmac Ferries

Diane Burke, Commercial Director, Calmac Ferries

Diane is an experienced and successful driver of change, resulting in improved employee engagement, customer experience and commercial performance. She has worked across a number of sectors including retail, media and transport. Diane is able to engage and inspire colleagues through collaboration and building relationships across the organisation, in pursuit of a common vision. She is currently Commercial Director at Caledonian MacBrayne Ferries.

Appearances:



Day 2 @ 14:15

Reimagining CalMac’s identity, brand and values to prepare for the next chapter in our company history

  • Changing our customer journey to support the needs of the future customer
  • The role of digitisation in optimising the customer journey and meeting customer expectations
  • Engaging with new trends of community, supporting local businesses and curating ancillary sales revenues
last published: 27/Sep/21 19:05 GMT

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