Bernardo Tonini | Commercial Director

Bernardo Tonini, Commercial Director, Trenitalia

Bernardo has over 15 years? experience in railway sector covering different roles in the High Speed Division of Trenitalia, the main passenger rail operator in Italy. In January 2017 Bernardo took over the role of Commercial Director for Trenitalia UK, the UK branch of Trenitalia, with main responsibility to develop the business in UK, in particular focusing on ticket retail for both B2C and B2B Customers. He?s as well in charge of Marketing and Sales strategy in the bids Trenitalia UK is running for UK rail franchises; in the past he?s been participating to several working group within UIC, chairing the Tariff for Long Distance trains one.


Day 2 @ 15:00

Transforming digital platforms to optimise sales, integrate new services and meet high customer expectations

  • How are customer’s expectations changing and what services are worth the investment?
  • Laying the ground work for effective data capture & personalisation to boost ancillary sale capabilities
  • Integrating effective information and self-management for customers
last published: 27/Sep/21 19:05 GMT

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