World Passenger Festival

 

MEDIA & NEWS

Speaker Interview - Nick Ashton

 

READ NOW

Speaker Interview - Peter Gerstle

 

READ NOW

Speaker Interview - Liz Davidson

 

READ NOW

World Passenger Festival Start Up Report

 

READ NOW

World Passenger Festival Sample Attendee List
 

READ NOW

World Passenger Festival Sponsor Success Story 

 

READ NOW

World Passenger Festival Sponsor Success Story- Interview with Paxlife 

 

READ NOW

World Passenger Festival Sponsor Success Story - Interview with Expretio
 

READ NOW

World Passenger Festival Sponsor Success Story- Interview with Sqills

 

READ NOW

Speaker Interview- Klaus Kreher

READ NOW

2023 Interview: Spencer Dando, VP Middle East & Africa, Snowfall

WATCH NOW

2023 Interview: Silvia Kaupa-Götzl, CEO, ÖBB-Postbus GmbH

WATCH NOW

2023 Interview: Severine Mastikian, Rail and Transit, Europe Lead, Accenture

WATCH NOW

2023 Interview: Katherine Conrad, Director, NEORide

WATCH NOW

2023 Interview: Kasper Schmidt, Chief Executive Officer, Rejsekort

WATCH NOW

2023 Interview: Guan Hui Goh from Land Transport Authority

WATCH NOW

2023 Interview: Jaromír Beránek from City of Prague

WATCH NOW

2023 Interview: Thomas Wolf, COO, Hacon - Siemens Mobility

WATCH NOW

2023 Interview: Vincent Neumayer, Deputy Head Multimodal Mobility Planning, Wiener Linien

WATCH NOW

2023 Interview: Wout Meutstege, Consultant, Sqills

WATCH NOW

2023 Session: Welcome Address by Leonore Gewessler, Federal Minister for Climate Action, Environment, Energy, Mobility, Innovation and Technology, Austrian Government

WATCH NOW

2023 Session: ÖBB: A visionary overview with Sabine Stock, Executive Board Member, ÖBB-Personenverkehr

WATCH NOW

2023 Session: Keynote Interview with Veronique Stephan, Executive Board Member, Head of the Division Passenger Markets, SBB

WATCH NOW

2023 Session: In conversation with Elmer van Buuren, CEO, European Sleeper

WATCH NOW

World Passenger Awards 2023

WATCH NOW

2023 Panel: "Capturing the moment: Delivering a sustainable mobility ecosystem which works for all"

WATCH NOW

2023 Session: "From train tracks to data highways: Exploring the potential of 5G and FRMCS in railways" by Nikolas Hoesch, Accenture

WATCH NOW

2023 Session: "Delivering effective rail travel across the Czech Republic: The future of customer centric services" by Michal Krapinec, České dráhy

WATCH NOW

2023 Session: "Powerful strategies to drive modal shift to rail" by John Ritchie, Seatfrog

WATCH NOW

2023 Session: "Evaluating the impact of liberalisation in Spain: The impact of over 2 years in operation" by Hélène Valenzuela, Ouigo Spain

WATCH NOW

2023 Session: "Unlocking powerful revenue streams through cross-vertical insights from airline, hotel, and cruise industries" by Danielle Brown, Plusgrade

WATCH NOW

2023 Session: "Developing effective services in Italy: our approach to customer experience at Trenitalia" by Simone Revelli, Trenitalia

WATCH NOW

2023 Session: "The growth of rail travel around the world: Optimising connections, speed and cost for your market" by Philippe Lorand, UIC

WATCH NOW

2023 Session: "S3 Passenger: Uncovering the power of dynamic pricing by Wout Meutstege, Sqills

WATCH NOW

2023 Session: "Redefining travel: the game-changing potential of integrated passenger transportation solutions" by Rémi Habfast, Wiremind

WATCH NOW

2023 Session: "Invigorating the British rail market: how GBRTT is bringing an industry together to go for growth, with short term plans and lasting reform" by Suzanne Donnelly, Great British Railways Transition Team

WATCH NOW

2023 Session: "Adapting to a new revenue management system at Amtrak" by Yan Laporte, Expretio and Leonardo Romero, Amtrak

WATCH NOW

2023 Session: "The outlook beyond Spain: Renfe’s vision for a leading role in the future of the global rail market" by Inmaculada Gutierrez, Renfe

WATCH NOW

2023 Session: "The role of transport in creating the most liveable city in the world" by Alexandra Reinagl, Wiener Linien

WATCH NOW

2023 Session: "The role of technology in transforming the future of mobility" by Hannes Boyer, Verband der Bahnindustrie

WATCH NOW

2023 Session: "The unexpected key to the next billion passengers" by Iain Griffin, Seatfrog

WATCH NOW

2023 Panel: "Going beyond the expectations of our customers: how will new technology & innovative thinking impact what the future of mobility will look like?"

WATCH NOW

2023 Diversity Panel: "Towards inclusive and people-centric transport: How can public transport fully embrace a culture of diversity, equity, and inclusion?"

WATCH NOW

2023 Session: "The role of rail in Ukraine: From transporting necessities to presidents, stations doubling as bomb shelters & playgrounds" by Oleksandr Shevchenko, Ukrainian Passenger Railways

WATCH NOW

2023 Session: "Urban Air Mobility - Friend or Foe? Imagining a future with accessible urban air mobility services and the impact for sustainable public transport" by Andreas Perotti, eHang

WATCH NOW

2023 Panel: "The night train renaissance: Exploring the resurgence of overnight rail travel"

WATCH NOW

2023 Panel: "Disrupting the norm in transport: competing effectively for passengers with innovative solutions"

WATCH NOW

2023 Session: "The role of brand identity in success in a competitive market: the OUIGO experience" by Federico Pareja, Ouigo Spain

WATCH NOW

2023 Session: "Rail-Onboard retail – Leveraging technology to improve profitability and customer experience" by Jon Hall,  Novo Onboard Retail

WATCH NOW

2023 Session: "Continuous growth at NTV Italo: Developing our offer for different customer segments" by Fabrizio Bona, Italo

WATCH NOW

2023 Session: "S3 Passenger: Pushing the boundaries for customer-centric disruption management - a case study from the heart of transition" by Henrik Olofsson, SJ

WATCH NOW

2023 Panel: "The future of RM in transport: The role of AI, optimising yield, loyalty and continuing the growth trajectory"

WATCH NOW

2023 Session: "How incumbents can contribute to the common goals of EU transport policy of increasing international rail connections" by Jan Ilik, České dráhy

WATCH NOW

2023 Session: "Sharing Via Rail Canada’s return to strong growth with effective offerings and delivery to market" by Sophie Huot, Via Rail Canada

WATCH NOW

2023 Session: "The role of revenue management as a new entrant in the Spanish market" by Fernando Castejon, iryo

WATCH NOW

2023 Session: "Measuring the performance of a new revenue management system" by Philipp Bartke, DB Fernverkehr

WATCH NOW

2023 Session: "Implementing a new reservation system at SJ: our roadmap to optimise pricing structures" by Bjarni Skipper, SJ

WATCH NOW

ÖBB and Wiener Linien at World Passenger Festival 2023

WATCH NOW

Interview with
Mobility Association Austria

READ NOW

Sponsor Interview with Daniel Haas, CTO of CN-Consult

READ NOW

Speaker Interview with Hayden Sutherland, Founder of Open Transport Initiative

READ NOW

Sponsor Interview with Björn Bender, President & CEO of Rail Europe

READ NOW

Speaker Interview with Mimmi Mickelsen, Tramway/Railway Infrastructure Manager at Gothenburg City

READ NOW

Sponsor Interview with Marcus Fromm, Managing Director at Accenture

WATCH NOW

Sponsor Interview with Roman Oberli, CEO of Axon Vibe

WATCH NOW

Speaker Interview with Robert Lynn, Engineering Manager at Dublin Bus

WATCH NOW

Sponsor Interview with Philip Saxholm, Product Director at Snowfall

WATCH NOW

Speaker Interview with Lola Ortiz Sanchez, General Director of Planning and Mobility Infrastructure at City of Madrid

WATCH NOW

Speaker Interview with Laura Lassila, Senior Specialist at Finland Ministry of Transport

WATCH NOW

Speaker Interview with Jasmine Sulaiman, EVP Commercial at Pride Prasarana Malaysia

WATCH NOW

Sponsor Interview with Harsh Narula, Co-Lead of Ground Transportation at Nagarro

WATCH NOW

Sponsor Interview with Conor O'Riordan, VP Sales at Seatfrog

WATCH NOW

Sponsor Interview with Bart van Munster, CEO of Sqills

WATCH NOW

2022 Session: Interview with Oleksandr Shevchenko from Ukrainian Passenger Railways

WATCH NOW

2022 Session: Keynote Interviews with opening speakers from Vy, ÖBB & Arriva

WATCH NOW

2022 Session: "The return of the legendary Orient Express" with Claire Hennebel

WATCH NOW

2022 Session: "Attracting specific segments with customised products and fares" by Cécile Morel, TGV Lyria

WATCH NOW

2022 Session: Patrick Kongsilp, Director of Revenue Management at Amtrak

WATCH NOW

2022 Session: Ouigo Spain - "How to successfully break the high-speed rail monopoly with a new brand"

WATCH NOW

2022 Session: "Understanding the impact of pricing on the behaviour of our citizens" by Verena Dany

WATCH NOW

2022 Session: "Autonomous journeys: inclusion meets equity" by Neil Barnfather from GoodMap

WATCH NOW

2022 Session: "Transport for Humans: What insights can behavioural science offer public transport?"

WATCH NOW

2022 Panel: "Meeting the future skills gap in the public transport workforce"

WATCH NOW

2022 Panel: "Using revenue management & pricing tools & strategy to increase competitivity"

WATCH NOW

2022 Session: "Rail Onboard Retail – Learning from advances in the Airline Industry"

WATCH NOW

2022 Session: Fabrizio Bona, Chief Commercial Officer, ITALO - Nuovo Trasporto Viaggiatori

WATCH NOW

2022 Session: Marcus Fromm, Managing Director at Accenture, speaking about the Metaverse

WATCH NOW

2022 Session: "Developing our ancillary revenue strategy to improve customer experience and revenues"

WATCH NOW

2022 Session: "How providing passengers with an improved travel experience will strengthen your revenue"

WATCH NOW

2022 Session: "What is the public response to new night train services? - The Slovakian perspective"

WATCH NOW

2022 Panel: "Expanding our revenue sources to optimise spend per traveller"

WATCH NOW

2022 Session: "How we are positioning our product to make our trains attractive to Austrians" by Kurt Bauer, ÖBB

WATCH NOW

2022 Session: "VIA RAIL Our Journey for growth – New Reservation System" by Michel Boudreau

WATCH NOW

2022 Session: "Role and reliability of forecast in a post Covid world" by Thibault Barbier, ExPretio

WATCH NOW

2022 Session: "Driving revenue growth with ancillary services whilst improving customer experience at LNER"

WATCH NOW

2022 Session: "How optimizing more than the single seat price can increase the leverage of RM"

WATCH NOW

2022 Session: "Growing travel in rail in italy post-pandemic" by Serafino Lo Piano, Trenitalia

WATCH NOW

2022 Session: "Happiness CAN buy you money" with Julie McArrowsmith and Elizabeth Hall from Seatfrog

WATCH NOW

2022 Session: "Is now the time to pay attention to the growth of the Metaverse?" by Eric Leopold

WATCH NOW

2022 Panel: "Creating the conditions for wide spread modal shift to public transport"

WATCH NOW

2022 Session: "Relaunching our Loyalty Program at LTG Link as part of our wider customer proposition transformation"

WATCH NOW

2022 Session: "One Year In: Learnings from an Ancillaries Journey with Amtrak"

WATCH NOW

2022 Session: David Glantz, Director Business Development & Consulting, Loyalty Partner Solutions

WATCH NOW

2022 Session: "Mind the gap between the trains and the loyalty platform" with Virgin Trains Ticketing

WATCH NOW

2022 Session: "How customer service influences customer loyalty"

WATCH NOW

2022 Session: "Navigating the liberalised landscape as a State Owned Operator: Cesky Drahy’s approach"

WATCH NOW

The Wordnerds Awards announced at World Passenger Festival 2022

WATCH NOW

2022 Session: "Reforming rail retail and ticketing: the future outlook in Great Britain"

WATCH NOW

2022 Session: "Reimaging fares and ticketing in Wales in a post-Covid world"

WATCH NOW

2022 Session: "Creating new revenue opportunities with creative business development in Malaysia"

WATCH NOW

2022 Session: Philipp Bartke from DB Fernverkehr AG

WATCH NOW

Speaker Interview: Klaus Marien, NMBS-SNCB

READ

Speaker Interview: Kristina Andersen, Eindhoven University of Technology

READ

Speaker Interview: Femke Woudstra, NS

READ

Speaker Interview: David Glantz, Loyalty Partner Solutions GmbH

READ

2021 Session: Interview with Marjan Rintel, NS

WATCH NOW

2021 Session: Interview with Michaela Huber, OBB

WATCH NOW

2021 Session: Interview with Mike Cooper, Arriva

WATCH NOW

2021 Session: Interview with Andre Schwammlein, Flixmobility

WATCH NOW

Webinar: Smart service management for sustainable rail operations

WATCH NOW

Leveraging trains IT network to expand the passenger experience

WATCH NOW

Webinar: Fjord Trends 2022 and the shift in relationships in Rail and Transit

WATCH NOW