Andrew joined London Underground in 2002 and held a variety of management roles in train and station operations. He led LU’s station operations planning for the 2012 Olympic Games and oversaw on the ground readiness for a major transformation of LU’s customer service and station staffing model.
Over the past few years, Andrew has led the redesign of LU’s operating model to achieve a functional focus and integration of a single Asset Operations organisation. He is now heading up an ambitious Maintenance Modernisation Programme tasked with realising significant efficiencies in maintenance delivery