Mr Jean-Philippe Marazzani | Former Director Marketing & Digital
Galeries Lafayette

Senior Executive and practice leader in the Multi Channel Customer Engagement area with 25 years of experience in global Strategic Transformation, building, transforming and running operations in leading companies and competitive sectors (cosmetics, pharmacy & health, B2B, retail and fashion). 
He has led the design, development, digital transformation and delivery of various business models and multidimensional cross functional solutions to various companies, bringing together Strategy, Business Process Design, Organizational Design, Change Management, Operations and Infrastructures and always ensuring a robust customer centric implementation.
He is truly convinced that all companies faced with digital transformation can embrace disruption to deliver the best possible Customer Journey. His major focus is to help companies and teams understand the massive transformation affecting their business to create a coherent and differentiating business model and generate sound economic growth whilst setting the Customer at the heart of their model.