If you want customers to keep coming back time and time again then you need to wow them not just with your product, but with the very experience of your brand.

Loyalty World has been designed to help Chief Marketing Officers, Chief Information Officers, Heads of Loyalty, Heads of CRM and Heads of Insights & Analytics better understand, engage and retain their customers.


Why attend?

  • Learn how to build a cohesive all-encompassing customer loyalty strategy
  • Learn how to interpret and use customer data to forge greater customer engagement and trust
  • Learn how to create a customer-centric organisation and establish true 'brand love'
  • Understand how to capitalise on the explosion of social media
  • Learn how to create a strategy for improving the customer experience
  • Explore innovations across multi-channels to build trust and drive brand loyalty
  • Understand how to leverage reward programmes and drive measurable business results



To sponsor call Luis Navarro on +44 (0) 207 092 1193 or email