ProGenie is a ‘Proactive Genie’ – a real-time Web application to improve the Web experience of the visitors, identify their needs and proactively suggest customized recommendations and / or plug in a customer services representative through chat, e-mail or call. ProGenie has the potential to enhance Website stickiness, increase sales conversion rate on the Website and lift company revenues.
Download this paper to find out more on:
- Background on ProGenie
- Challenges of tapping into customers website use
- Benefits from ProGenie
- Product differentiation
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