Presentation: How social media can make or break your brand- Caroline Nixon- Brandhunter

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How social media can make or break your brand

Customer service is often the lesser cousin to brand marketing.

Increasing customer frustration is being match by growing pressure on brands to service the customers.

What Content To Post And Where:

Figure out what kind of content works best for each social network so no efforts are wasted.

Twitter
Short and sweet
Find the most compelling part of the story to include in your tweet copy.

LinkedIn
linkedin users have a longer attention span that people on other social networks -- they’re there to do something impactful for their businesses and speaking in a more promotional tone about your products and services.

Facebook
facebook should lead heavily towards visual content, but should always be accompanied by explanatory text to give the visuals context.

Presentation: How social media can make or break your brand- Caroline Nixon- Brandhunter

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How social media can make or break your brand