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Passenger Experience Insights from Dr. Jassim Haji, Director Information Technology, Gulf Air

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What challenges and opportunities lie ahead for the airline industry?

Ahead of Terrapinn’s AirXperience World as part of the World Low Cost Airlines Congress, we caught up with Dr. Jassim Haji, Director Information Technology at Gulf Air, to discuss some of the challenges and opportunities facing the airline industry.

Find out more on:

  • The most important technologies that will impact passenger experience in the next 5 years
  • Main challenges of working with airports to enable a better passenger experience
  • How to create a more personalised service and overall experience
  • The future of airline journeys