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What if you could treat every customer like your first, with every interaction an opportunity to create loyalty and lifetime value? The complexity of today’s ...
More than 70 percent of consumers prefer to buy their furniture in a physical store, but what about their frihetens? This is a challenge Ikea ...
The post Online to Umlauts: 3 Ways Ikea’s Digital Assets Entice In-Store Experiences (Part 3) appeared first on Total Customer.
If online retailers are expected to see the world through the frames of experience-seeking consumers, then they would benefit from doing so through those of ...
The post Framing the In-Store Vision Online: What Warby Parker Can Teach Digital Merchants (Part 2) appeared first on Total Customer.
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