Welcome to Asia's leading
Hear from brands who have had successful case studies on creating amazing customer experiences and cultivating brand loyalty
Explore leading solutions solutions that will help brands overcome issues and challenges in their existing strategies
Asia’s Customer Festival is the best opportunity to get your name at the front of your target market. Make sure you’re there sponsoring or exhibiting to grab the attention of the brands you need to meet.
Download the sponsorship brochure to find out how you can get involved.
Held in October 2014, the event attracted 483 customer-centric executives
from across Asia.
Does Click & Collect drive sales? As retailers seek to get ahead of the competition and come up with new and innovative solutions to engage with their customers, Click & Collect emerges as an innovative solution to omnichannel fulfilment and operations, as well as to enhance customer experience and convenience. During Nadia Chaity’s research for […]
The post Exclusive Report on the Click & Collect Drive Through Model appeared first on Total Customer.
Once again loyalty marketers are finding new opportunities at their fingertips, this time courtesy of Apple The computer maker’s Apple Pay service, which offers one-touch processing, also touches on a critical issue for merchants: the need for a long-term plan on where digital fits into an organization’s loyalty landscape. But is Apple the answer? The […]
The post Apple Pay: The Best Thing to Happen to Loyalty Since… appeared first on Total Customer.
AIDA is an acronym to ignore I’ve heard too much about AIDA recently. AIDA’s not new, either. She’s useful, to a degree. For instance, I recently mapped out a client’s website content according to Awareness – Interest – Decision – Acquire, and it certainly helped pinpoint where the gaps are in their content offering. But […]
An engaged community for key decision makers, stakeholders and influencers in the cards and payments industry
We provide industry information and insight in an easily-digestible daily format via infographics, ebooks news and videos from all over the web.