It's all about the Customer - Africa's Customer Festival 2014

Exhibitor brochure

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Customer strategy for all brands


Everyone wants to create amazing customer experiences, wow their customers and create a loyal customer following.

Africa’s Customer Festival brings together all aspects of the customer journey; from product search and evaluation to purchase and onto repurchase.

Organisations wanting to be truly customer centric have a mountain of disciplines to tackle and plethora of options within them.

Africa’s Customer Festival short cuts this process for them.

Download the sponsorhip brochure

Who exhibits

If you offer the following products and services, then Africa’s Customer Festival, offers a creative and year round marketing opportunity:

  • CRM solutions
  • Loyalty programmes
  • Marketing Automation
  • Business intelligence
  • Analytics and insight solutions
  • Gamification
  • Data services
  • Payment platforms
  • Bricks and clicks integration solutions
  • Mobile platforms
  • Design and branding
  • Experience marketing
  • Contact centres
  • Outsourcing solutions
  • Customer service applications
  • Implementation and consultancy services

More on exhibiting ›

Desperately seeking help

Can you help our attendees solve problems like:

  • How can I deliver customer experiences that wow?
  • How can I retain my existing customer base?
  • How can I use data to build revenue?
  • How can I build engagement and loyalty using social media?
  • How can I use cross channel data to better serve my customers?
  • How can I improve my payments process to increase revenue?
  • How can CRM and marketing automation benefit my business?
  • How can I incorporate mobile into my customer strategy?
  • How can I personalise offers and pricing?
  • How can I build loyalty whilst maintaining price?

Download the sponsorship brochure ›

Eating our own dog food

Africa’s customer festival is different.

We’ve created an innovative and unique format that takes the chance out of networking, eliminates boring broadcast style presentations and takes place in a fun and vibrant atmosphere.

Download the 2013 event report ›

Who attends

Companies like:

  • Old Mutual
  • ABSA
  • Telkom
  • Alive Advertising
  • Mweb Business
  • Eskom
  • Nike SA
  • Ogilvy PR
  • Microsoft

I'm interested in speaking at Africa's Customer Festival ›

Download more

Download the sponsorship brochure ›