AGENDA DAY 1

Telecoms World Middle East Conference day 1

THE INTERNET OF EVERYTHING

Panel discussion
09:20

CEO Keynote Panel: Delivering on the 2020 promise

  •     Understanding the true extent of IoT and what is to come in 2020
  •     Restructuring your organisation for the IoE age 
  •     Introducing an innovative culture within the workplace 
  •     Building the platform today, ready for tomorrow
  •     Delivering 5G networks and achieving efficiency to power IoT
  •     Ensuring that telcos play a key role in the 2020 revolution 
  •     Building the next technological hub
  •     Evaluating the predictions o    50 billion connected devices by 2020  o    IoT - Equal to 11% of the world’s economy o    $6 trillion invested on IoT solutions by 2020 
10:20

Speed networking

10:40

Morning tea

11.20 Streams begin: attendees can visit any of the conferences below

CARRIERS WORLD MIDDLE EAST 2017

TELECOMS WORLD MIDDLE EAST 2017

TELECOMS WORLD MIDDLE EAST 2017

DEVELOPING THE NEXT GENERATION NETWORK WITH 5G & LTE

VIRTUALISATION

EVERYWHERE ANALYTICS

11:20

Panel:

    generation networks are at the forefront of wholesale digitisation, with a real push towards providing for millennials in 2020. The question is, is 5G just about speed? This panel is dedicated to building a futureproof network and providing a platform for the new generation.
  •     Discovering the ever increasing appetite for data, speed and QOS
  •     Connecting future millennials with your networks
  •     Building an instant and agile system ready for IoT
  •     Understanding the importance of bandwidth to the connected world
  •     Meeting content and media expectations with a leading network
  •     Developing LTE roaming with IPX
  •     Building data collection for system improvements
  •     Discussing the impact of NFV and SDN for wholesale carriers 
11:20

Constructing a virtual environment

  •     Combining NFV and SDN to transform networks
  •     Creating a common network revolution for VNF
  •     Improving programmability, faster service enablement and lowering of CAPEX and OPEX 
  •     Moving beyond the data centre with an end-to-end virtual network
  •     Delivering the required capacity of network functions as needed
11:20

Panel: Building an insight-driven organisation for the cognitive age

  •     Employing a bottom-up data focused organisation 
  •     Capitalising on the opportunity to monetise data 
  •     Identifying the true benefits that data collection can produce 
  •     Protecting brand identity and customer success 
  •     Collaborating smart people and smart machines effectively
11:40

Telco transformation priorities: On the roadmap to virtualisation

  •     Underscoring the digital transformation priorities for telcos
  •     Addressing the network technology priorities:  o    Taking the centre stage with SDN/NFV o    The need for new digital services – monetising IoT o    Virtualisation in FTTx  o    Driving 5G readiness for telco 5G
  •     Laying the foundation to build custom transformation roadmaps for individual telcos  
11:40

Interview: Big data analytics: driving personalisation

  •     Kick-starting personalisation through cognitive, predictive and behavioural analytics
  •     Implementing location services based on in-depth data collection
  •     Developing a sophisticated, comprehensive view of the omnichannel customer 
  •     Humanising big data with real time advanced machine learning
  •     Creating instant compelling offers with customer behaviour patterns
  •     Utilising virtual assistants and chatbots as an efficient way to drive digitisation
12:00

Overcoming the challenges of SDN & NFV with integrated assurance and analytics

  •     Discovering the current challenges in realising SDN/NFV promises
  •     Creating a virtual future proof model ready for the era of connectivity 
  •     Finding insights through the merging of network and IT data 
  •     Shaping virtual deployments through integrated assurance and analytics 
12:00

Case study: Building a decentralised data economy

  •     Driving data collection through future innovation 
  •     Reinventing data for AI, IoT, machine learning and VR
  •     Building a future proof data collection strategy for the IoT era 
  •     Providing customers with an information trade-off reward – “the give to get” factor
  •     Complying with local and global regulation
12:10

Developing Big Data analytics with Customer Engagement Optimization (CEO)

  •     Digital landscape growth and the rising expectations 
  •     Enhancing VOCA with structured and unstructured data through CEO applications
  •     Discovering the advantages of integrating analytics apps to support real time decisions
  •     Increasing customer confidence in providing personalised services 
12:20

Speed networking

12:20

Roundtables

12:20

Roundtables

2. Ensuring QoE through effective network monitoring and service assurance analytics

David Ceccanti, Worldwide Business Consultant Director, Commprove Ltd
13:00

Networking lunch

ORGANISATIONAL EVOLUTION

INFRASTRUCTURE

OMNICHANNEL CUSTOMER

14:20

Panel:

    from the leading figures in wholesale discussing the strategic challenges in the ever-changing carrier landscape. Strategising to initiate game-changing innovations whilst building an effective culture for the future telco. 
  •     Understanding how to deal with the current economic situation in wholesale
  •     Strategically building for long-term business success
  •     Discussing the relationship with OTTs
  •     Prioritising people and culture for wholesale success
  •     Initiating an innovative culture through inspired leadership
  •     Repositioning and rebranding effectively 
  •     Building or buying? The key ingredients for global success 
  •     Becoming a voice vs data carrier
14:20

Redefining telecoms with blockchain

  •     Can blockchain reinvent telecoms? 
  •     Delivering immediate identity checks and authentication
  •     Leveraging blockchain for payment services
  •     Engaging in micro-contracts and contract verification
  •     Exploring the “infinite opportunity platform” 
14:20

Fireside chat: Revamping mobile CRM for the future customer experience

  •     Engaging in a digital transformation project
  •     Developing CRM through OTT relationships
  •     Offering VAS through a multitude of devices
  •     Jumping aboard the train of conversation commerce with interactivity
  •     Ensuring cross-functional collaboration throughout all channels
14:40

Crossing oceans to connect the planet

  •     Building innovative undersea cables to connect your customers
  •     Providing the content-rich services with undersea fibre optic cables
  •     Regional submarine cables to provide optimised smaller-scale connectivity
  •     Upgrading capacity reading for the influx of connectivity 
  •     Driving forward submarine networks and cable construction for the bandwidth hungry generation
14:40

Fireside chat: Digitisation of customer interaction experience

  •     Revolutionising call centres with digitisation 
  •     Deploying a digital self service experience through web, mobile and app channels. 
  •     Driving digital sales 
  •     Building a step-wise roadmap towards an omnichannel experience 
15:00

Maximising APPU: personalising subscriber experience

  •     Moving from ARPU to APPU through targeting valuable customers
  •     Driving top line and maximising bottom line revenues
  •     Enhancing customer experience with a tailored subscriber approach 
15:00

A2P SMS Monetisation

  •     Understanding how A2P SMS growth is driving the business case for MNO’s
  •     What are “grey” routes and how do MNO’s detect and counter A2P “bypass”?
  •     Identifying the MNO journey to monetisation
  •     Discovering global success stories
  •     Understanding the key principles for success in A2P monetisation

AFRICA’S EMERGING MARKET

FUTURE NETWORKS

CONNECTED CONSUMERS

15:20

Panel:

    over half of the continent’s population unconnected, Africa’s TMT blueprint is no longer only for the brave. As the final frontier in broadband connectivity, the scope for carrier neutral data centres, data distribution and ecommerce revenue streams is limitless. 
  •     Understanding Africa’s data traffic
  •     Developing the connectivity landscape throughout the region
  •     Discovering the impact of 4G/LTE
  •     Connecting the disconnected 
  •     Unlocking the potential of content distribution 
  •     Building on 8 years of submarine network infrastructure in East Africa
  •     Discussing the importance of carrier-neutral data centres throughout the region 
15:20

Case study: Becoming the lifestyle brand with smart home connectivity

  •     Integrating smart and connected devices into households
  •     Discussing the 5 pillarso    Home networkingo    Automation & controlo    Entertainmento    Surveillance & monitoringo    Do it yourself retail
  •     Offering a complete M2M, smart home package
15:20

Generation Z: the new era of connectivity

  •     Engaging with the digital natives 
  •     Developing cross channel platforms with differentiated experiences
  •     Driving loyalty through constant multi platform connectivity 
  •     Building a future proof plan for generation z 
  •     Transforming systems for a distributed experience 
  •     Innovating with chatbots and seamless touchpoints 
15:40

The future of messaging: Paving the way with innovation

  •     Discovering the three waves of instant messaging
  •     Understanding the needs of emerging markets and lite strategies
  •     Blurring the lines between the real and virtual world
  •     Revolutionising customer interaction with chatbots 
  •     Where is the money? 
  •     Realising the big messaging trends and disruptive models 
15:50

Boosting ROI through LTE networks

  •     Deploying networks which will lead the way in 2020
  •     Creating value in the IoT with 5G
  •     Capitalising on the rich data to develop revenue streams and tailor tariffs
  •     Working with OTTs to develop revenue from network investment
  •     Differentiating through LTE service offerings
  •     Experimenting with quad play bundling to create revenue  
16:00

Creating brand loyal millennials in a digital world

  •     Dedicating a CX loyalty strategy 
  •     Gaining loyalty with tailored content 
  •     Using analytics to understand and personalise customer experiences
  •     Contextualising customers to better improve service delivery
  •     Attracting new customers through social media
  •     Creating a marketplace of services 
16:20

Networking break

SURVIVING THE DIGITAL PARADIGM

Panel discussion
17:00

Keynote Panel: Evolution or revolution? The roadmap to going digital

  •     Discovering how to monetise digitisation
  •     Placing telecoms at the front of the future digitised society
  •     Driving digitisation in education and healthcare
  •     Understanding upstream industries and collaboration opportunities
  •     Taking advantage of the smart city opportunities
  •     The customer is king – realising the new customer centred revolution 
  •     Providing services throughout the communications process – how far do telcos go? 
17:40

Close of day one

18:00

Telecoms World Awards

last published: 17/Sep/17 12:05 GMT