AGENDA DAY 1

Telecoms World Middle East Conference day 1

THE INTERNET OF EVERYTHING

Panel discussion
09:00

CEO Keynote Panel: Delivering on the 2020 promise

  •     Understanding the true extent of IoT and what is to come in 2020
  •     Building the platform today, ready for tomorrow
  •     Delivering 5G networks and achieving efficiency to power IoT
  •     Ensuring that telcos play a key role in the 2020 revolution 
  •     Building the next technological hub
  •     Evaluating the predictions o    50 billion connected devices by 2020  o    IoT - Equal to 11% of the world’s economy o    $6 trillion invested on IoT solutions by 2020 
Panel discussion
09:20

CEO Keynote Panel: Restructuring your organisation for the IoE age

  •     Building the platform to be successful in the ever increasing competitive market
  •     Strategically building for long term success
  •     Engaging with IoE through efficient finance and investment strategies
  •     Introducing an innovative culture within the workplace 
Panel discussion
09:40

Keynote Panel: Capitalising on the quantified economy

  •     Capturing the explosion of devices in the connected world
  •     Taking data collection to the front of business
  •     Crunching and correlating data to move to a real time action
  •     Analysing the endless possibilities for well-structured data collection 
  •     Building or buying effective data infrastructure 
  •     Structuring data to engage the millennial customer  
10:00

Keynote: The emergence of LPWAN technology in the IoT battlefield

  •     Understanding the benefits of LPWAN technology
  •     Focusing on range and power efficiency 
  •     Overcoming the constraint of budget and power to progress the IoT ecosystem
  •     Ensuring cost effectiveness in technology investments 
  •     Dealing with the demands of the future IoT user Enquire to sponsor
10:40

Speed networking

11:00

Morning tea

11.20 Streams begin: attendees can visit any of the conferences below

CARRIERS WORLD MIDDLE EAST 2017

TELECOMS WORLD MIDDLE EAST 2017

TELECOMS WORLD MIDDLE EAST 2017

DEVELOPING THE NEXT GENERATION NETWORK WITH 5G & LTE

VIRTUALISATION

EVERYWHERE ANALYTICS

11:20

Panel:

    generation networks are at the forefront of wholesale digitisation, with a real push towards providing for millennials in 2020. The question is, is 5G just about speed? This panel is dedicated to building a futureproof network and providing a platform for the new generation.
  •     Discovering the ever increasing appetite for data, speed and QOS
  •     Connecting future millennials with your networks
  •     Building an instant and agile system ready for IoT
  •     Understanding the importance of bandwidth to the connected world
  •     Meeting content and media expectations with a leading network
  •     Developing LTE roaming with IPX
  •     Building data collection for system improvements
  •     Discussing the impact of NFV and SDN for wholesale carriers 
Henri Kassab, Managing Director, International, Wholesale & Roaming, Zain Group
11:20

Constructing a virtual environment

  •     Combining NFV and SDN to transform networks
  •     Creating a common network revolution for VNF
  •     Improving programmability, faster service enablement and lowering of CAPEX and OPEX 
  •     Moving beyond the data centre with an end-to-end virtual network
  •     Delivering the required capacity of network functions as needed
11:20

Panel: Building an insight-driven organisation for the cognitive age

  •     Employing a bottom-up data focused organisation 
  •     Capitalising on the opportunity to monetise data 
  •     Identifying the true benefits that data collection can produce 
  •     Protecting brand identity and customer success 
  •     Collaborating smart people and smart machines effectively
11:40

Supercharging networks with NFV

  •     Discovering how to consolidate network components with NFV
  •     Providing software to decrease the amount of proprietary hardware required to launch and operate networks
  •     Managing a pay as you grow model
  •     Putting the operator back in control
11:40

Big data analytics: Driving personalisation

  •     Kick-starting personalisation through cognitive, predictive and behavioural analytics
  •     Implementing location services based on in-depth data collection
  •     Developing a sophisticated, comprehensive view of the omnichannel customer 
  •     Humanising big data with real time advanced machine learning
  •     Creating instant compelling offers with customer behaviour patterns
  •     Utilising virtual assistants and chatbots as an efficient way to drive digitisation 
12:00

Taking the centre stage with SDN

  •     Decoupling the network control and the control plane with SDN
  •     Managing network services through lower-level functionality 
  •     Identifying the benefits of SDN for the future digital telco. 
  •     Virtualising the network with software
  •     Centralising management and enabling innovation 
  •     Eliminating vendor “lock-in” 
  •     Increasing competitive offerings  
12:00

Case study: Building a decentralised data economy

  •     Driving data collection through future innovation 
  •     Reinventing data for AI, IoT, machine learning and VR
  •     Building a future proof data collection strategy for the IoT era 
  •     Providing customers with an information trade-off reward – “the give to get” factor
  •     Complying with local and global regulation
12:10

Overcoming the challenges of SDN & NFV with integrated assurance and analytics

  •     Discovering the current challenges in realising SDN/NFV promises
  •     Creating a virtual future proof model ready for the era of connectivity 
  •     Finding insights through the merging of network and IT data 
  •     Shaping virtual deployments through integrated assurance and analytics 
12:10

Developing Big Data with Customer Engagement Optimization (CEO)

  •     Challenges of creating a platform that delivers big data analytics
  •     Enabling descriptive and predictive analytics to support real-time decisions 
  •     Evidence base decision making to increase you customer confidence in providing personalize services 
  •     Enhance your VOCA with structured and unstructured data through CEO applications

Speed networking

12:20

Roundtables

12:20

Roundtables

5. Building a virtual platform to prepare for 5G and LTE

Reserved for Tata Communications

2. Discovering how to monetise digitisation

6. Embracing robotics and innovation

13:00

Networking lunch

ORGANISATIONAL EVOLUTION

INFRASTRUCTURE

OMNICHANNEL CUSTOMER

14:20

Panel:

    from the leading figures in wholesale discussing the strategic challenges in the ever-changing carrier landscape. Strategising to initiate game-changing innovations whilst building an effective culture for the future telco. 
  •     Understanding how to deal with the current economic situation in wholesale
  •     Strategically building for long-term business success
  •     Discussing the relationship with OTTs
  •     Prioritising people and culture for wholesale success
  •     Initiating an innovative culture through inspired leadership
  •     Repositioning and rebranding effectively 
  •     Building or buying? The key ingredients for global success 
  •     Becoming a voice vs data carrier
14:20

Redefining telecoms with blockchain

  •     Can blockchain reinvent telecoms? 
  •     Delivering immediate identity checks and authentication
  •     Leveraging blockchain for payment services
  •     Engaging in micro-contracts and contract verification
  •     Exploring the “infinite opportunity platform” 
Goncalo Fernandes, Head of IoT & M2M, du
14:20

Panel: Revamping mobile CRM for the future customer experience

  •     Engaging in a digital transformation project
  •     Developing CRM through OTT relationships
  •     Offering VAS through a multitude of devices
  •     Jumping aboard the train of conversation commerce with interactivity
  •     Ensuring cross-functional collaboration throughout all channels
14:40

Crossing oceans to connect the planet

  •     Building innovative undersea cables to connect your customers
  •     Providing the content-rich services with undersea fibre optic cables
  •     Regional submarine cables to provide optimised smaller-scale connectivity
  •     Upgrading capacity reading for the influx of connectivity 
  •     Driving forward submarine networks and cable construction for the bandwidth hungry generation
14:40

Fireside chat: Digitisation of customer interaction experience

  •     Revolutionising call centres with digitisation 
  •     Deploying a digital self service experience through web, mobile and app channels. 
  •     Driving digital sales 
  •     Building a step-wise roadmap towards an omnichannel experience 
Miguel Quiroga, Manager, Verizon Fios
15:00

Tapping into the data centre business

  •     Challenging the commercial providers with your own data centre capacity
  •     Launching a data centre footprint 
  •     Generating cloud centres
  •     Reducing CAPEX and OPEX with a fast and flexible data centre structure
  •     Contributing to the era of virtualisation  
15:00

AI & VR: Paving the way with innovation

  •     Revolutionising contact centres with 24/7 chatbots and video content
  •     Incorporating robotics and analytics to CRM
  •     Blurring the lines between the real and virtual world with VR customer interaction 
  •     Collaborating man and machine to deliver next level customer service 
  •     Empowering frontend representatives with the right information 
15:10

Digital transformation: crossing the digital chasm

  •     Engaging in a digital transformation project
  •     Engaging in a digital transformation project
  •     From mobile to quad play – roadmap to convergence
  •     Reinventing customer relationships
15:10

A2P SMS Monetisation

  •     Understanding how A2P SMS growth is driving the business case for MNO’s
  •     What are “grey” routes and how do MNO’s detect and counter A2P “bypass”?
  •     Identifying the MNO journey to monetisation
  •     Discovering global success stories
  •     Understanding the key principles for success in A2P monetisation

AFRICA’S EMERGING MARKET

5G & LTE

CONNECTED CONSUMERS

15:20

Panel:

    over half of the continent’s population unconnected, Africa’s TMT blueprint is no longer only for the brave. As the final frontier in broadband connectivity, the scope for carrier neutral data centres, data distribution and ecommerce revenue streams is limitless. 
  •     Understanding Africa’s data traffic
  •     Developing the connectivity landscape throughout the region
  •     Discovering the impact of 4G/LTE
  •     Connecting the disconnected 
  •     Unlocking the potential of content distribution 
  •     Building on 8 years of submarine network infrastructure in East Africa
  •     Discussing the importance of carrier-neutral data centres throughout the region 
15:20

Interview: Preparing for the 2020 device explosion

  •     Revamping your network ready for the boom in machine diversity
  •     Migrating to 5G from 4G and LTE
  •     Identifying the demand for speed and connectivity, everywhere and always
  •     Investing efficiently and effectively to deploy by 2020
  •     Responding to LPWAN – narrowband technology to support 5G
  •     Deploying small cells and DAS as complimentary options to deliver 5G
15:20

Panel: Understanding the true extent of connectivity in the digital era

  •     Filling the future with 50 billion connected devices
  •     Building ubiquitous technology
  •     Demand and expectation of interconnectivity across the entire spectrum
  •     Discussing the signs and statistics pointing towards hyper-intelligent systems connecting everyone, everywhere, at all times
15:40

Connected & driverless cars: the billion dollar opportunity

  •     The need for ultra-fast networks for safety and security 
  •     Developing cloud infrastructure, services and connectivity from a single source
  •     Collaborating with automotive companies to capitalise on the emerging lucrative market
  •     Evaluating the potential of connected cars o    On-board diagnosticso    Wearableso    E-coachingo    In-car data collection
  •     Overcoming the issue of privacy with next generation connectivity – rewarding the customer
15:40

Generation Z: the new era of connectivity

  •     Engaging with the digital natives 
  •     Developing cross channel platforms with differentiated experiences
  •     Driving loyalty through constant multi platform connectivity 
  •     Building a future proof plan for generation z 
  •     Transforming systems for a distributed experience 
  •     Innovating with chatbots and seamless touchpoints 
Justin Reilly, Head Customer Experience Innovation, Verizon Fios
16:00

Boosting ROI through LTE networks

  •     Deploying networks which will lead the way in 2020
  •     Creating value in the IoT with 5G
  •     Capitalising on the rich data to develop revenue streams and tailor tariffs
  •     Working with OTTs to develop revenue from network investment
  •     Differentiating through LTE service offerings
  •     Experimenting with quad play bundling to create revenue  
16:00

Case study: Becoming the lifestyle brand with smart home connectivity

  •     Integrating smart and connected devices into households
  •     Discussing the 5 pillars o    Home networking o    Automation & control o    Entertainment o    Surveillance & monitoring o    Do it yourself retail
  •     Offering a complete M2M, smart home package
16:10

Building the highway to the super-connected, super-intelligent world

  •     Overcoming the challenges that 4G cannot
  •     Adopting an open and software-driven architecture allowing for 5G application
  •     Building a network platform that can connect over 100 billion devices 
  •     Securing greater bandwidth and ultra-lower latency  
  •     Driving the development of 5G through industry cooperationEnquire to sponsor
16:10

Creating brand loyal millennials in a digital world

  •     Dedicating a CX loyalty strategy 
  •     Gaining loyalty with tailored content 
  •     Using analytics to understand and personalise customer experiences
  •     Contextualising customers to better improve service delivery
  •     Attracting new customers through social media
  •     Creating a marketplace of services 
16:20

Networking break

SURVIVING THE DIGITAL PARADIGM

17:00

Keynote: From telcos to IT providers: enabling the digital life

  •     Building an IT based business model
  •     Expanding beyond the core business model 
  •     Focalising and segregating your model to manage technology innovation 
  •     Becoming the content driven telco 
  •     Integrating vertically with a flexible structure open to change
  •     Focusing on creating a new, untraditional innovative culture 
  •     Launching an innovation arm Enquire to sponsor
Cenk Serdar
17:20

Keynote Panel: Evolution or revolution? The roadmap to going digital

  •     Discovering how to monetise digitisation
  •     Placing telecoms at the front of the future digitised society
  •     Driving digitisation in education and healthcare
  •     Understanding upstream industries and collaboration opportunities
  •     Taking advantage of the smart city opportunities
  •     The customer is king – realising the new customer centred revolution 
  •     Providing services throughout the communications process – how far do telcos go? 
17:50

Close of day one

18:00

Telecoms World Awards

last published: 13/Jul/17 07:57 GMT