AGENDA

Dubai, 24 - 25 September 2019

Schedule

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Sep 2409:00
Conference pass

CEO KEYNOTE PANEL Driving digital transformation in TMT: a 2030 vision

Keynotes
  • Reinventing the current telco to thrive in the future
  • Offering a multi-service player with a wide range of digital services
  • Developing the most efficient business models and strategies to survive in the digital era
  • Evolving organisations and cost structures
  • Exploring the threats to dominance. What steps must be taken?
Scott Gegenheimer Scott Gegenheimer, CEO - Operations, Zain GroupKuwait
Bocar Ba, Chief Executive Officer, SAMENA CouncilUnited Arab Emirates
Sep 2409:20
Conference pass

KEYNOTE PANEL 5G rollout: will the Gulf win the race?

Keynotes
  • Tapping into the 360 million unique mobile subscribers in the region
  • Examining the need for private sector investment in delivering 5G goals
  • Explaining the economic benefits and social benefits of next generation network deployment
  • Evaluating the necessary regulation to enable deployment and causes for concern
Sep 2409:40
Conference pass

KEYNOTE PANEL Shaping the future of entertainment with technology

Keynotes
  • Driving content choices by data-based decisions
  • Embracing the social and immersive potential of VR
  • Revolutionising the way music is searched for with voice recognition
  • Providing increasingly personalised content
Sep 2410:00
Conference pass

KEYNOTE: Going digital: revolutionising the telco service operator

Keynotes
  • Showcasing the potential opportunities for today’s telco service operator
  • Utilising video, cloud services, IoT and smart cities to compensate for the loss of revenue from traditional business
  • Reacting to changing user behaviours to stay competitive
  • Creating services that are in real-time, online, flexible and social
  • Transforming from a network centric to a customer-centric operating modelReserved for platinum sponsor and above
Sep 2411:19
Conference pass
Sep 2411:19
Conference pass

AI & AUTOMATION

TELECOMS WORLD 2
Host: Herman Singh, Former Group Chief Digitial Officer, MTN SASouth Africa
Sep 2411:20
Conference pass

Panel

CARRIERS
    arrier market in the Middle East is highly competitive due to the fact that many international cables traverse the region. These cables carry traffic between Europe, Asia and Eastern Africa. Both global and regional operators are competing for access to the region. However, barriers to interconnectivity remain. Hear from the leading wholesale experts as they discuss how to access these markets, how to improve connectivity and what the future holds for the wholesale market of the Middle East.

    Breaking boundaries in the ME: what opportunities lie ahead?
  • Accessing emerging markets in the Middle East for global and regional carriers
  • Capitalising on the geographical advantage of the UAE and neighboring countries
  • Driving the ME to become the subsea terminal hub between Europe and the Far East
  • Highlighting best practice to avoid cable congestion
  • Improving connectivity between existing subsea cables
  • Boosting capacity to meet the massive growth in data, IP and content demands between Asia and West Africa via the Middle East
  • Outlining the necessity to keep on top of technological innovation to compete in the region
  • Overcoming the barriers to interconnectivity
  • Planning investments carefully
  • Examining successful applications for growth
Sep 2411:20
Conference pass

Panel: Winning the global subscription based streaming competition.

MEDIA. TV. CONTENT
  • Joining the scramble to draw customers worldwide
  • Looking at the regional VODplayers competing with the two giants, Netflix and Amazon
  • Offering smaller streaming services and hyperlocal content
  • Estimating the growing traffic for content streaming in the Middle East
Bhanu Chadha, Head Of Business Planning - Digital Services, Vod Distribution, Pay-Tv, Middle East Broadcasting CenterUnited Arab Emirates
Tareq Abu-Lughod, Co-Founder, IstikanaJordan
Elie Habib, Co-Founder, AnghamiLebanon
Sep 2411:20
Conference pass

PANEL: Only the agile will survive: the telco transition to 5G

TELECOMS WORLD 1
  • Choosing the correct approach: build a new network or evolve the existing one
  • Integrating core network functions and IT systems in an agile way
  • Leveraging cloud, IoT and virtualization for improved performance and monitoring
Fadoua Laroussi, Director of Planning & Performance, InwiMorocco
Staelens Bart, Chief Transformation Officer, OrangeEgypt
Milan Rao, President Technology, Transformation & Communications Business, Wipro LtdIndia
Erol Hepsaydir, Head Of Ran And Device Strategy And Architecture, ThreeUnited Kingdom
Sep 2411:20
Conference pass

Panel: Untapping the promise of AI and automation

TELECOMS WORLD 2
  • Automating customer interactions
  • Personalising product suggestions
  • Optimising pricing and promotions
  • Monitoring and predicting customer satisfaction
Pedro Uria-Recio, Vice President, Head Of Axiata Analytics, Axiata Group BerhadMalaysia
Henri Setiawan Wyatno, Head Of Digital Pillar Iot Delivery And Ai, PT Telekomunikasi IndonesiaIndonesia
Sep 2411:40
Conference pass

FIRESIDE CHAT Video Distribution: challenges & opportunities in an unknown future

MEDIA. TV. CONTENT
  • What new aggregator platforms will emerge?
  • Will linear channel brands survive in an on-demand future
  • Competing or collaborating, what is the best options for virtual pay TV platforms?
Sep 2411:40
Conference pass

Bridging the security gap in 5G communication

TELECOMS WORLD 1
  • Understanding relevant risks and how to deal with them
  • Investing in GTP and SCTP protocols to handle connections
  • Enabling authentication without compromising performance
  • Combining a DTLS module to detect and fix real time failures
  • Ensuring connections from the device to the core network are fully authenticated
Hassan Dhaini, Chief Information & Security Officer, Touch, LebanonLebanon
Sep 2411:40
Conference pass

Boosting today’s network management and automation toolsets with ML & AI

TELECOMS WORLD 2
  • Revealing new insights into network telemetry and flow data
  • Generating new methods to operate and optimise service provider networks
  • Anticipating and scaling capacity demands
  • Forecasting how technology will impact next generation service assurance and network optimisation
Sep 2412:00
Conference pass

Amplifying the reach of TV with Social Media

MEDIA. TV. CONTENT
  • Reaching the fragmented audiences watching TV across multiple devices
  • Effectively measuring social media ROI for more effective engagement
  • Tightening collaborations between social networks and broadcasting houses
  • Leveraging the vast knowledge of younger audiences possessed by social media
Sep 2412:00
Conference pass

Mastering simplicity in telecoms: getting 5G ready

TELECOMS WORLD 1
  • Evolving from the complex telecom model
  • Coping with competition amongst operators, OTTs and increasing customer demand
  • Making full visibility and quality of service control a priority
  • Strategising effectively to fit in with long term goals
Sep 2412:00
Conference pass

Beyond the hype: the realistic limitations of AI

TELECOMS WORLD 2
  • Explaining the foundations of AI technology and why it can fail
  • Triggering the AI winter
  • Exploring the fundamental flaws of AI
  • Improving the future outlook of AI by utilizing efficient techniques
Richard Windsor, Founder, Radio Free MobileUnited Arab Emirates
Sep 2412:20
Conference pass

Fighting for our attention: AR vs VR

MEDIA. TV. CONTENT
  • Examining how AR is leapfrogging VR due to AR enabled smartphone apps
  • Exploring the vast potential for VR through use case scenarios
  • Focusing on the options available to propel the VR ecosystemEnquire now to sponsor
Sep 2412:20
Conference pass

Is your network future-proof? Re-envisioning network infrastructure

TELECOMS WORLD 1
  • Propelling the network evolution with NFV
  • Providing service assurance in a multi-vendor, multi service cloud environment
  • Simplifying and managing network operation efficiently with accelerated DevOps
  • Exploring the new service capabilities being translated into new revenue streamsEnquire now to sponsor
Sep 2412:20
Conference pass

Keeping operational processes up to speed with automation

TELECOMS WORLD 2
  • Automating customer records, reconciliations and receipts
  • Maintaining a clear view of customers with automated onboarding and offboarding
  • Managing event management, incident diagnostics and problem resolution
  • Providing information instantly so customers are easily servedReserved for sponsor
Sep 2412:30
Conference pass

Roundtables

Keynotes
1. Creating a lasting customer experience with technology
2. Identifying the opportunities available with VoLTE and VoIP
Viksit Khanna, Associate Sales Director, Tata Communications Transformation ServicesUnited Arab Emirates
3. Exploring the 5G site infrastructure evolution
5. Blockchain for telco’s – one to watch
Mikal Hallstrup, President And Founder - Designit, WiproIndia
6. Accelerating the growth of MVNO with automation
7. Expanding the network edge
Sep 2414:20
Conference pass

Panel

CARRIERS
    orld’s emerging markets are crucial to the global economy. Home to between 80-85% of the world’s population, they contribute to almost three quarters of the global GDP growth. Connectivity is developing rapidly, however there are approximately three billion people in the world without access to mobile internet and 870 million without access to a mobile. Carriers face challenges of inadequate infrastructure and weak business models in order to tap into these markets. This panel will explore the necessary steps for carriers to maximise opportunities based on three pillars; supporting national ICT policies, building a healthy ecosystem and creating an effective end-to-end business model.

    Building the electronic bridges to the world
  • Building a healthy ecosystem for emerging businesses
  • Fostering collaboration between regulators, stakeholders, industry partners, operators and suppliers
  • Developing supply utilities such as transportation, power grids and facilities
  • Orchestrating regulations to ensure spectrum availability
  • Providing affordable, convenient digital services to improve the lives of customers
  • Developing a profitable business model by facilitating spectrum utilisation and agile site development
  • Encouraging investment by providing demand
  • Maximising user value and innovative digital services for revenue growth
  • Adapting to emerging market characteristics
  • Connecting the East to West: exploiting the strategic location of the Middle East through subsea cables
Edi Siswanto, Vice President, Infrastructure And Planning Development, PT Telekomunikasi Indonesia International - TelinIndonesia
Omar Hasan Al Zaabi, Vice President Of Product And Capacity Management, EtisalatUnited Arab Emirates
Bernard Muteti, Director of Enterprise and Wholesale Business, AirtelKenya
Sep 2414:20
Conference pass

PANEL The good, the bad and the future of video streaming

MEDIA. TV. CONTENT
  • Forecasting the increase of online viewers
  • Predicting the premium providers positioned to deliver custom programmed content
  • Assessing the challenges remainingo discoverabilityo wasteful use of bandwidtho HTTP scaling
Fayaz Taher, Chief Of Nothing, BongoBangladesh
Ghassan Saad, Director of Video Services, New Business & Innovation, duUnited Arab Emirates
Sep 2414:20
Conference pass

PANEL Investing in an IoT digital future

TELECOMS WORLD 1
  • Supporting the rapid expansion of IoT services
  • Exploring the benefits of investing in broadband to create new core business
  • Capturing new growth opportunities in digital services and platforms
  • Supporting the customer’s digital journey
Sep 2414:20
Conference pass

PANEL Telcos: Untapping the promise of big data

TELECOMS WORLD 2
  • Leveraging data with predictive analysis to increase profits
  • Allowing operators to offer services more scalably
  • Predicting the periods of heaviest network usage
  • Examining the global game changers bringing big data to the next level
Fadi Nasser, General Manager Ict, Senior Advisor To The Ceo, OmantelOman
Cahyadi Poernomo, Former Group Head Of Commercial Development, Cvm & Big Data, Indosat OoredooIndonesia
Sep 2414:40
Conference pass

FIRESIDE CHAT Growing an audience by gaining a partner: media and telco opportunities

MEDIA. TV. CONTENT
  • Fueling expansion across regions through strategic partnership
  • Collaborating on content across differing platforms
  • Reducing acquisition and marketing costs for media streaming
Sep 2414:40
Conference pass

FIRESIDE CHAT Diving into IoT: predicting the connected world

TELECOMS WORLD 1
  • Discussing the newest innovations impacting the market
  • Building an ecosystem of ecosystems
  • Exploring the role of application programming to grow the IoT economy
  • Examining the role of other disruptive tech – AI, ML, blockchain
Henri Setiawan Wyatno, Head Of Digital Pillar Iot Delivery And Ai, PT Telekomunikasi IndonesiaIndonesia
Sep 2414:40
Conference pass

FIRESIDE CHAT Bridging the big data talent gap in a modern workplace

TELECOMS WORLD 2
  • Facing the challenges of developing an efficient workforce
  • Examining the changing nature of wireless jobs with 5G
  • Modernising offerings, go-to-market strategies, and company mindsets
  • Staying competitive by encouraging continued training
Sep 2415:00
Conference pass

Encouraging eSports in the ME

MEDIA. TV. CONTENT
  • Capitilising on the booming industry worth $2.5 billion by 2020
  • Attracting governmental backing
  • Reviewing future advancements making Dubai a key player in international eSports
Eric Husny, Founder, Rawa.TVLebanon
Sep 2415:00
Conference pass

Reshaping data centres with IoT and edge networking

TELECOMS WORLD 1
  • Processing and acting on vast amounts of data created by IoT
  • Differentiating between irrelevant and relevant data with cloud computing
  • Reducing bandwidth needs and allowing faster response
  • Pushing more computing to the edge: focusing on the future advantagesEnquire now to sponsor
Sep 2415:00
Conference pass

Efficiently handling failures to improve system dependability

TELECOMS WORLD 2
  • Monitoring all elements of the network with a fault monitoring tool
  • Allowing users to manage potentially debilitating network problems quickly and efficiently
  • Offering sophisticated automation
  • Assisting operators in detecting and solving issuesEnquire now to sponsor
Sep 2415:20
Conference pass

Panel

CARRIERS
    apid expansion of over the top (OTT) companies such as Netflix, Skype and Google have brought concerns for the traditional wholesale carrier. Traditional players must do what is within their power to counter this threat. They can either defend their territory against these new players or they can find ways to collaborate with them. In order to collaborate, wholesale carriers must first understand their distinct capabilities and assets in order to leverage them adequately. A growing consensus points towards finding anddeveloping the profit pools where their particular capabilities offer the greatest chances of success.

    No more free rides for OTTs: counter the threat or collaborate?
  • Envisioning the role of the future wholesale carrier
  • Identifying OTTs as a growing market opportunity
  • Leveraging carrier assets and capabilities against the rise of OTTs
  • Questioning whether carriers should change or adapt to the movement of huge volumes of data
  • Developing sufficient profit pools offering the greatest chance of success
  • Focusing on the wholesale telecom services required by OTTs
  • Selling to OTTs in a mutually beneficial wayReserved for sponsor
Sep 2415:20
Conference pass

PANEL Changing the way you watch TV with 5G

MEDIA. TV. CONTENT
  • Speeding up download times ten times faster compared to 4G
  • Fueling social media content with improved photo and video upload speeds
  • Enabling more and more user-generated live streams
  • Introducing innovative 5G enabled content:o AR & VRo HDRo Voice Recognitiono AI and personalisation
Sep 2415:20
Conference pass

PANEL Driving efficiency and agility with cloud based virtualisation networks

TELECOMS WORLD 1
  • Identifying the key drivers for network virtualisationo scalabilityo business agilityo fast service innovation & delivery
  • Enabling the seamless migration of workloads from different servers
  • Orchestration: allowing for a new level of automation of repetitive tasks
  • Understanding the importance of open source to help expand the adoption of virtualised networks
John Mchaki, Head of IT Systems and Service Delivery, Vodacom TanzaniaUnited Republic Of Tanzania
Viswanathan Ramaswamy, Vice President, Wipro LtdIndia
Nanang Hendarno, Chief Technology Officer, TelinIndonesia
Ayob Alsanad, Head Of Enterprise Pmo, ZainSaudi Arabia
Sep 2415:20
Conference pass

PANEL Changing the face of the telco industry with a customer-centric strategy

TELECOMS WORLD 2
  • Breaking down functional silos to increase customer information sharing
  • Expanding on customer interactions through dedicated websites, apps, smartphones, TVs and wearables
  • Leveraging AI for heightened customer experience
  • Creating a deep understanding of the customer with big data
  • Using ML to be present at all times, knowing exactly what is needed and when
  • Strengthening the customer relationship with AI-based chatbots
  • Utilising effective service design thinking to truly connect with the customer
Sep 2415:40
Conference pass

Alexa, play….the future of voice enabled music streaming

MEDIA. TV. CONTENT
  • Preparing for the surge in music streaming
  • Propelling the pace of change with technological advancements such as smart speakers and voice recognition
  • Continuing the convergence of radio and streaming
  • Exploring seamless hands-free streaming on the move
Sep 2415:40
Conference pass

PANEL: SD-WAN: the future of global connectivity

TELECOMS WORLD 1
  • Recognising the value of wide area networks
  • Discussing the benefitso bandwidth optimisationo consistant application securityo improved automationo cost efficient
  • Exploring the biggest challenges facing SD-WAN implementation
Danushka Meegahawatte, Head Of Technology, Enterprise, Dialog Axiata PLCSri Lanka
Sep 2415:40
Conference pass

The future is now: enhancing the customer experience with data

TELECOMS WORLD 2
  • Utilising real time analysis and big data to deliver timely and relevant content
  • Optimising data generated through connected devices at a lower cost
  • Identifying negative issues and offering solutions through predictive analytics
  • Developing new programs that target unhappy subscribers with analytics
  • Leveraging speech interaction technology on inbound calls, to identify upset customers
  • Identifying international regulation such as GDPR – what does this mean for personalisation?
Sep 2416:00
Conference pass

Planning for the integration of 5G in radio

MEDIA. TV. CONTENT
  • Maximising the potential of 5G-based fixed wireless services
  • Leverage the existing resources to compete in this new environment
  • Potentially reducing the cost of content distribution
  • Allowing streaming and offering multiple entertainment products
El Sayed Azzouz, Member of the Board and Vice President for Spectrum Affairs, National Telecommunications Regulatory Authority Ntra Of EgyptEgypt
Sep 2416:00
Conference pass

Progressing the cloud market in the MENA region

TELECOMS WORLD 1
  • Presenting the extent to which cloud technologies have been adopted per country
  • Measuring the extent to which human capital capacity helps cloud technologies
  • Evaluating connectedness to provide for the delivery of cloud technologies
  • Examining the support of governmental frameworks and business environments
Sep 2416:00
Conference pass

MTN: becoming a data driven organization

TELECOMS WORLD 2
  • Examining the key learning points in revising the traditional business model
  • Establishing a Business Intelligence Competency Centre (BICC)
  • Enabling success by implementing a clear data governance
  • Evaluating the main challenges in creating a data driven organisation
Michael Bell, Group GM: BI and Analytics, MTNSouth Africa
Sep 2416:20
Conference pass

Marketing for multi-devices

MEDIA. TV. CONTENT
  • Accessing the 70% of digital users using multiple devices
  • Spending up to four times more than single-channel customers
  • Leveraging technology such as big data to improve engagement strategies
  • Tracking customers across multiple platforms with big dataEnquire now to sponsor
Sep 2416:20
Conference pass

Case study Up up and away: documenting the cloudificaton journey

TELECOMS WORLD 1
  • Providing an insight into the best ways to implement virtualisation technologies
  • Understanding the key challenges and opportunities awaiting the adoption of cloud
  • Keeping up with the latest regional regulations and global standardsEnquire now to sponsor
Sep 2416:20
Conference pass

Evolving the customer journey into a zero-touch future

TELECOMS WORLD 2
  • Basing interaction on voice and gestures, supported by AI
  • Making interaction more relevant and efficient
  • Anticipating customer requirements before they happen
  • Evoking a sense of empowerment amongst millennials
  • Reducing man-power with data collecting machines
  • Taking the necessary digital steps to win the customer of tomorrowEnquire now to sponsor
Sep 2417:10
Conference pass

KEYNOTE: Accelerating the digital ecosystem through strategic alliances

Keynotes
  • Fostering M&A opportunities through the UAE’s digitisation agenda 2021
  • Helping to scale through consolidation, geographic expansion and convergence deals
  • Choosing the right partner: understanding how potential partners will fit long term goals
  • Assessing the types of technology to best complement the specific growth strategyEnquire now to sponsor
Sep 2417:30
Conference pass

CEO KEYNOTE PANEL Thriving in emerging markets: a telco framework

Keynotes
  • Building long term loyalty with customised rewards and seamless service
  • Challenging the competition by creating emotional connections with customers
  • Overcoming regional hurdles by creating shared value with industry bodies
  • Improving the social standards of the communities being served

Create your personal agenda –check the favourite icon

Sep 2509:00
Conference pass

KEYNOTE: Mastering the ways in which intelligent technologies and humans can work together

Keynotes
  • Reinventing the telco workforce strategy
  • Leveraging disruptive technologies, including AI and analytics, to drive new growth
  • Aligning the workforce to new business models
  • Investing in re-skilling programs to help create new value
Richard Benjamins, Data and AI Ambassador, TelefonicaSpain
Sep 2509:20
Conference pass

KEYNOTE PANEL: Expanding the traditional customer base through partnerships

Keynotes
  • Encouraging partnerships between broadcasters, tech minded individuals and telcos
  • Reducing costs and decreasing expenses by reaching existing customers
  • Building a clearer view of the customer by combining different data sets
  • Allowing customers to benefit from the strengths of multiple platforms
  • Identifying regulatory risks and opportunities to create value
Mikal Hallstrup, President And Founder - Designit, WiproIndia
Kamil Hilali, Chief Strategy Officer, Zain GroupKuwait
Sep 2509:40
Conference pass

KEYNOTE PANEL: Thinking technology first when producing content

Keynotes
  • Developing content for the multitude of mediums – TV, mobile, connected devices
  • Creating the next generation of TV channels using advanced technology for curation, distribution and monetisation
  • Reaching new audiences with AI
Saleem Bhatti, Chief Information Officer, STARZ PLAYUnited Arab Emirates
Sep 2510:00
Conference pass

KEYNOTE: MVNOS: making the most of OTT business models and services

Keynotes
  • Providing scalability and deceasing time to market
  • Exploring the new services offered by this new business model
  • Sourcing relevant OTT partnersEnquire now to sponsor
Sep 2511:18
Conference pass
Sep 2511:18
Conference pass

MVNOS

TELECOMS WORLD 2
Host: Herman Singh, Former Group Chief Digitial Officer, MTN SASouth Africa
Sep 2511:20
Conference pass

Panel

CARRIERS
    , submarine cables are a critical piece of the digital infrastructure puzzle. The industry is expanding rapidly – but not quickly enough to meet the demand for capacity. The Indian market is developing rapidly with 20 subsea cables and 19 landing stations, as is the Middle East which offers a unique opportunity. The Middle East region with 15 countries, has 14 countries landing 32 subsea cables complemented by six terrestrial cables with combined 105 cable landings. This panel will explore the driving forces behind the growth of submarine cables plus investment and partnership opportunities.

    Under the sea: the changing nature of subsea cables
  • Forecasting soaring bandwidth and its effect on the submarine cable industry
  • Leveraging existing resources, maximising investment and increasing revenues with CDNs
  • Enabling the reselling of infrastructure capacity to content providers, aggregators, broadcasters and OTTs
  • Ensuring sufficient streaming and storage capacity to tenants based on demand
  • Distributing content via servers in data centres to enhance the internet user experience
  • Exploring the possible investment opportunities and partnerships of the region and recent success stories
  • Consortium, private or hybrid models?
  • Raising concern over the vulnerability of subsea cables possibly resulting in increased government funding
Sep 2511:20
Conference pass

PANEL: MENA SVOD: a force to be reckoned with

MEDIA. TV. CONTENT
  • Examining the rapidly changing pay-tv market of the MENA region due to OTT video consumption
  • Responding to the growing demand with more agile video delivery solutions
  • Fostering competition as operators launch more and more services
Ghassan Saad, Director of Video Services, New Business & Innovation, duUnited Arab Emirates
Prince Thomas, Head Of Product Management, Digital And New Business, OoredooOman
Sep 2511:20
Conference pass

PANEL: Maximising consumer loyalty: get your data act together

TELECOMS WORLD 1
  • Allowing marketers to track online customer activity
  • Developing strategies to keep customers loyal to a brand
  • Safely integrating data from multiple sources to prevent information abuse
  • Calculating customer retention rate through analytics
  • Reducing churn and retaining B2B customers
Sep 2511:20
Conference pass

PANEL Virtually mobile: the key to MVNO success

TELECOMS WORLD 2
  • Developing clear value propositions customised to the needs of the customer
  • Utilising existing assets such as brands, customer databases and channel infrastructure
  • Tapping into the millennial mindset and adhering to certain wants i.e. fast, efficient services
  • Examining the changing regulatory environment for MVNOs around the world
Sep 2511:40
Conference pass

Cutting the cord: how mobile is surpassing TV for content delivery

MEDIA. TV. CONTENT
  • Overtaking traditional TV as the leading content growth channel
  • Capitalising on mobile broadband and LTE deployment by MNOs
  • Increasing access to high quality mobile streaming in the Middle East, Asia and Africa
  • Incentivising viewers to consume more mobile content through MNO partnerships
Sep 2511:40
Conference pass

Revamping the mobile loyalty programme in the digital age

TELECOMS WORLD 1
  • Improving long term profitability by securing customers and creating brand ambassadors
  • Utilising technology such as AR to create value for the customer
  • Allowing loyalty programmes to be more connected by sharing data with blockchain
  • Engaging customers in a timely way with IoT devices
Erik Meijer, Strategy Gpm, Group Innovation, Deutsche Telekom AgGermany
Sep 2511:40
Conference pass

Driving the MVNO transformation with technology

TELECOMS WORLD 2
  • Altering the MVNO landscape forever with E-Sims
  • Enabling new levels of TTM self-service and virtualised PGW to manage costs of wholesale data with NRV and SDN
  • Supporting customer personalistion, efficient operations and device performance with AI and analytics
  • Utilising blockchain for mobile payments, eco-system partnerships and supply chain management
Abdulaziz Qambar, Sales Director - Middle East Africa, Orga SystemsUnited Arab Emirates
Sep 2512:00
Conference pass

Envisioning the future of advertising with OTTs

MEDIA. TV. CONTENT
  • Transitioning to streaming services, smart TVs and connected devices
  • Creating an opportunity for advertisers to reach consumers and increase engagement
  • Building a higher brand awareness and favorability compared to mobile and desktop users
Sep 2512:00
Conference pass

Modernising B2B : locking in loyalty with chatbots

TELECOMS WORLD 1
  • Cultivating collaborations with B2B clients to craft quality partner ecosystems
  • Providing a quick fix in a conversational manner
  • Providing a better understanding of the customer for better engagement
Amr Abu Suleiman, Chief Marketing Officer, B2B, Orange JordanJordan
Sep 2512:00
Conference pass

MVNOs gaining momentum with 5G: next generation mobile

TELECOMS WORLD 2
  • Enabling a new generation of MVNO with 5G
  • Allowing network slicing so MVNOs can to run ‘mini networks’ for customers in specific sectors
  • Offering a specific level of bandwidth, latency and reliability to benefit various use cases
  • Opening up opportunities for MVNOs to target multiple vertical markets and applications
Bernard Muteti, Director of Enterprise and Wholesale Business, AirtelKenya
Sep 2512:20
Conference pass

Can I have you attention please? Reaching the “unreachable” millennials

MEDIA. TV. CONTENT
  • Capturing the digital-first-series–binge-watching generation
  • Tapping into this group in their peak year as consumers
  • Investing in OTT delivered versions of TV showsEnquire now to sponsor
Sep 2512:20
Conference pass

Overcoming the barriers of B2B

TELECOMS WORLD 1
  • Overcoming the challenges related to B2B relationships
  • Capitilising on business clients as profit sources
  • Addressing business client needs
  • Delivering and suppling a vast array of products and servicesEnquire now to sponsor
Sep 2512:20
Conference pass

Jawwy: pioneering a digital telco model in the Middle East

TELECOMS WORLD 2
  • Leveraging technology to target market segments effectively
  • Evolving the current business model to serve the modern day customer
  • Evaluating key lessons learned
Sep 2512:40
Conference pass

Roundtables

Keynotes
1. Improving the customer roaming experience
2. Utilising UX to revolutionise the customer experience
Asa Andersson, Ux And Creative Director, duUnited Arab Emirates
3. Getting to grips with digitalisation – a telco roadmap
Adnan Khan, Department Head, Business Products Management, OoredooOman
4. Combining security with optimising margins
5. Hardware to software in the age of virtualisation
Ayob Alsanad, Head Of Enterprise Pmo, ZainSaudi Arabia
6. Cultivating broadband investment in the MENA context
Sep 2514:20
Conference pass

Panel

CARRIERS
    mergence of NFV and SDN on the telecom horizon represents a wide range of possibilities. This technology has the ability to transform the customer experience and make operations more efficient and responsive. Join the industry’s top thought leaders on this specialised panel devoted to assessing the impact of virtualization. Learn about the evolution of NFV and SDN and how carriers in the region might plan on utilising this technology for tomorrow’s customer today.

    Embracing the power of SDN and NFV to gain a competitive edge
  • Changing the wholesale carrier as we know it with SDN and NFV
  • Reducing time-to-market
  • Combining the two virtualisation technologies: easier to provision for and easier to sell
  • Enabling automation, programmability and reliability
  • Allowing bundling of necessary services
  • Reducing overheads related to security
  • Delivering operational efficiency and enabling IP services for customers
  • Proposing real life use cases for leveraging SDN
  • Enabling wholesale carriers to overcome architecture related obstacles
  • Keeping up with the rise and demand for devices and data
  • Paving the way for the creation of new business models and increased profitability of older ones
Moderator: Vishal Sharma, Principal, Metanoia IncUnited States
Staelens Bart, Chief Transformation Officer, OrangeEgypt
Sep 2514:20
Conference pass

Changing channels: exploring the expanding TV market in the Middle East and North Africa

MEDIA. TV. CONTENT
  • Understanding the growth of pay-TV in the Middle East and North Africa
  • Driving the adoption of pay-TV with IPTV satellite
  • Tripling online video revenues by 2020
  • Improving the up-take of SVOD with national governmental broadband plans
Sep 2514:20
Conference pass

PANEL An Over The Top approach to regulating apps and services

TELECOMS WORLD 1
  • Considering regulatory approaches for safety, security and privacy of the consumer
  • Creating extra governmental revenue from taxes paid by OTT providers
  • Empowering ISPs to block VoIP and OTT services
  • Examining Careem and Uber case studies in Egypt
Samir Satchu, Senior Director, Public Policy, CareemUnited Arab Emirates
Sam Blatteis, Previous Google Head Of Public Policy And Government Affairs Gcc & Ceo, The MENA CatalystsUnited Arab Emirates
Sep 2514:20
Conference pass

PANEL Blockchain for telecoms: a new digital transformation tool

TELECOMS WORLD 2
  • Enabling the movement of complex and numerous data sets across multiple parties in real time
  • Providing security and trust to establish subscriber’s identity
  • Streamling OSS, BSS, billing and number portability databases
  • Allowing the automation of transactions and payments
Amin Issa, Independent Consultant & Former Director, Orange JordanJordan
Ghulam Mustafa, General Manager, P.T.C.L.Pakistan
Sep 2514:40
Conference pass

Building the best package: the future of OTT in the age of IoT

MEDIA. TV. CONTENT
  • Striving to meet demand: OTT Vs satellite
  • Delivering the right content at the right time, on the right device
  • Looking to the future: will OTT replace traditional broadcast television?
Claudio Dolce, Chief Executive Officer, SmartplayUnited Kingdom
Sep 2514:50
Conference pass

Regulating AI: a matter of urgency?

TELECOMS WORLD 1
  • Perfecting the balance between innovation and regulation
  • Dominating the space: what are the likes of Google, Amazon, Microsoft doing well?
  • Expressing the dangers of AI: invading privacy, risking data leakage
  • Protecting the customer: examining the need for effective protection of data
  • Fostering partnership between technologists, governments and consumer bodies to build a regulatory framework
Sep 2514:50
Conference pass

Revolutionising roaming agreements with smart contracts

TELECOMS WORLD 2
  • Capitilising on the simplicity and security of blockchain
  • Ensuring end user authentication
  • Publishing tariff plans as smart contracts, visible to all operators and subscribers
  • Establishing a distribution network with subscribers able to authenticate with digital IDs
Goncalo Fernandes, Senior Director Of Emerging Technologies And Design, EtisalatUnited Arab Emirates
Sep 2515:00
Conference pass

Taking subsea cables into the sky: laser communications by satellite

MEDIA. TV. CONTENT
  • Eliminating cable vulnerabilities by laser links across atmosphere and orbit
  • Cutting latency by replacing fibre with air and unleashing the full speed of light
  • Discussing the capabilities and limitations of free-space optical communications
  • Exploring the advantages, disadvantages and causes for concern
Sep 2515:20
Conference pass

Panel

CARRIERS
    mergence of NFV and SDN on the telecom horizon represents a wide range of possibilities. This technology has the ability to transform the customer experience and make operations more efficient and responsive. Join the industry’s top thought leaders on this specialised panel devoted to assessing the impact of virtualization. Learn about the evolution of NFV and SDN and how carriers in the region might plan on utilising this technology for tomorrow’s customer today.

    Embracing the power of SDN and NFV to gain a competitive edge
  • Changing the wholesale carrier as we know it with SDN and NFV
  • Reducing time-to-market
  • Combining the two virtualisation technologies: easier to provision for and easier to sell
  • Enabling automation, programmability and reliability
  • Allowing bundling of necessary services
  • Reducing overheads related to security
  • Delivering operational efficiency and enabling IP services for customers
  • Proposing real life use cases for leveraging SDN
  • Enabling wholesale carriers to overcome architecture related obstacles
  • Keeping up with the rise and demand for devices and data
  • Paving the way for the creation of new business models and increased profitability of older ones
Staelens Bart, Chief Transformation Officer, OrangeEgypt
Sep 2515:20
Conference pass

Accessing all areas with satellites: connecting the connected

MEDIA. TV. CONTENT
  • Bridging the digital divide with satellite technology
  • Overcoming factors such as low population density and rugged terrain
  • Driving down costs with technological advances and expanded capacity
  • Examining effective innovations: HTS and NGSO

    Enquire now to sponsor
Sep 2515:20
Conference pass

Managing the increasingly complex world of telecommunication regulation

TELECOMS WORLD 1
  • Avoiding financial loss due to unregulated networks
  • Providing visibility vital for the telco environment
  • Measuring and assessing volumes of revenue, fraud, mobile money transactions and quality of services

    Enquire now to sponsor
Sep 2515:20
Conference pass

Supporting the enterprise strategy with blockchain

TELECOMS WORLD 2
  • Driving revenue growth
  • Ensuring data quality and accuracy
  • Increasing transactional transparency and trust
  • Streamlining internal processes

    Enquire now to sponsor
Sep 2515:40
Conference pass

FIRESIDE CHAT Reinventing the customer experience with technology

MEDIA. TV. CONTENT
  • Building a deeper understanding of the customer through connected intelligence
  • Delivering a more personalised customer experience
  • Adopting a pro-active approach by turning insights into immediate, predictive actions
Gokhan Koc, Director - Analytics, OSNUnited Arab Emirates
Sep 2515:40
Conference pass

PANEL Securing the telco in the digital age

TELECOMS WORLD 1
  • Mitigating against cloud based threats with authentication and access management tools
  • Educating the workforce to deal with cyber threats
  • Deploying multi-factor authentication to secure the Internet of Things
  • Assessing and updating privacy programs regularly to ensure compliance
Nicholai Pfeiffer, Group Privacy Officer, TelenorNorway
Mohammad Khaled Al Hassan, Acting Chief Information Officer, Department of Energy Abu DhabiUnited Arab Emirates
Sep 2515:40
Conference pass

Driving revenue growth with VAS

TELECOMS WORLD 2
  • Making up for the plummeting revenue on voice calls
  • Offering innovative, interesting services with mass appeal
  • Accessing the entire eco-system across multiple connected devices
  • Capitalising on the move of VAS to music, TV and media
Sep 2516:00
Conference pass

Making learning fun: building 21st century skills with Azoomee

MEDIA. TV. CONTENT
  • Making screen time positive
  • Building the foundations of the workforce of the future
  • Encouraging a range of skills from coding to problem solving
  • Showcasing the range of positive effects that educational gaming has on children
Douglas Lloyd, Co-Founder, AzoomeeUnited Kingdom
Sep 2516:00
Conference pass

FIRESIDE CHAT: Breaking siloes and building bridges: the smart way to build a smart city

TELECOMS WORLD 2
  • Improving the urban environment and coping with environmental risks
  • Establishing public-private partnerships to maximise resources and scale more efficiently
  • Unifying the smart city ecosystem to enable, incentivise and facilitate
  • Utilising IoT, wireless technology and AI to address the challenges of contemporary urban governance
Sep 2516:20
Conference pass

Living in the golden age: creating the best user experience possible

MEDIA. TV. CONTENT
  • Dealing with the increasingly impatient customer as technology gets faster
  • Selecting a design structure that allows for fast, frictionless mobile experiences
  • Utilising CRM data to shape experiencesEnquire now to sponsor
Sep 2516:20
Conference pass

The do’s and don’ts in preventing DDoS attacks

TELECOMS WORLD 1
  • Protecting against cyber-attacks in the age of IP video and IoT
  • Building a cyber tight security infrastructure using the correct technology
  • Categorising different types of attacks; from DDoS to infrastructure outages and bandwidth saturationEnquire now to sponsor
Sep 2516:20
Conference pass

Exploring the multi-play world

TELECOMS WORLD 2
  • Choosing between multi-play and quad play – what is the future of telco operators?
  • Expanding into verticals and new niche area: what options lie ahead for MVNOs?o enterpriseo energyo mobile moneyo securityo smart cities / homeso wearablesEnquire now to sponsor
last published: 23/Jun/19 10:45 GMT

 

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