AGENDA

Dubai, 24 - 25 September 2019

Schedule

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Sep 2408:59
Conference pass

THRIVING IN THE DIGITAL REVOLUTION

Keynotes
Host: Flo Akinbiyi, Master Of Ceremonies, Akinbiyi GroupUnited Arab Emirates
Sep 2409:00
Conference pass

WELCOMING ADDRESS: Mr. Hatem Dowider, Chief Executive Officer, Etisalat International, UAE

Keynotes
Hatem Dowidar, Chief Executive Officer, ETISALATUnited Arab Emirates
Sep 2409:10
Conference pass

CxO KEYNOTE PANEL Driving digital transformation in TMT: a 2030 vision

Keynotes
  • Reinventing the current telco to thrive in the future
  • Offering a multi-service player with a wide range of digital services
  • Developing the most efficient business models and strategies to survive in the digital era
  • Evolving organisations and cost structures
  • Exploring the threats to dominance. What steps must be taken?
Sep 2409:40
Conference pass

KEYNOTE PANEL 5G rollout: will the Gulf win the race?

Keynotes
  • Tapping into the 360 million unique mobile subscribers in the region
  • Examining the need for private sector investment in delivering 5G goals
  • Explaining the economic benefits and social benefits of next generation network deployment
  • Evaluating the necessary regulation to enable deployment and causes for concern
Sep 2410:10
Conference pass

KEYNOTE PANEL: Shaping the future of entertainment with technology

Keynotes
  • Driving content choices by data-based decisions
  • Embracing the social and immersive potential of VR
  • Revolutionising the way music is searched for with voice recognition
  • Providing increasingly personalised content
Sep 2411:19
Conference pass
Sep 2411:19
Conference pass
Sep 2411:19
Conference pass
Sep 2411:19
Conference pass

AI, AUTOMATION & MONETIZATION OF NEW TECHNOLOGIES

TELECOMS WORLD 2
Sep 2411:20
Conference pass

Panel

CARRIERS
    arrier market in the Middle East is highly competitive due to the fact that many international cables traverse the region. These cables carry traffic between Europe, Asia and Eastern Africa. Both global and regional operators are competing for access to the region. However, barriers to interconnectivity remain. Hear from the leading wholesale experts as they discuss how to access these markets, how to improve connectivity and what the future holds for the wholesale market of the Middle East.

    Breaking boundaries in the ME: what opportunities lie ahead?
  • Accessing emerging markets in the Middle East for global and regional carriers
  • Capitalising on the geographical advantage of the UAE and neighboring countries
  • Driving the ME to become the subsea terminal hub between Europe and the Far East
  • Highlighting best practice to avoid cable congestion
  • Improving connectivity between existing subsea cables
  • Boosting capacity to meet the massive growth in data, IP and content demands between Asia and West Africa via the Middle East
  • Outlining the necessity to keep on top of technological innovation to compete in the region
  • Overcoming the barriers to interconnectivity
  • Planning investments carefully
  • Examining successful applications for growth
Sep 2411:20
Conference pass

Panel: Winning the global subscription based streaming competition

MEDIA. TV. CONTENT
  • Joining the scramble to draw customers worldwide
  • Looking at the regional VODplayers competing with the two giants, Netflix and Amazon
  • Offering smaller streaming services and hyperlocal content
  • Estimating the growing traffic for content streaming in the Middle East
Sep 2411:20
Conference pass

PANEL: Only the agile will survive: the telco transition to 5G

TELECOMS WORLD 1
  • Choosing the correct approach: build a new network or evolve the existing one
  • Integrating core network functions and IT systems in an agile way
  • Leveraging cloud, IoT and virtualization for improved performance and monitoring
Sep 2411:20
Conference pass

Panel: Untapping the promise of AI and automation

TELECOMS WORLD 2
  • Automating customer interactions
  • Personalising product suggestions
  • Optimising pricing and promotions
  • Monitoring and predicting customer satisfaction
Sep 2411:40
Conference pass

Mastering simplicity in telecoms: getting 5G ready

TELECOMS WORLD 1
  • Evolving from the complex telecom model
  • Coping with competition amongst operators, OTTs and increasing customer demand
  • Making full visibility and quality of service control a priority
  • Strategising effectively to fit in with long term goals
Sep 2411:40
Conference pass

Successfully turning new technologies and innovation into revenue streams

TELECOMS WORLD 2
  • Gauging the real value of new technologies for the consumer
  • Optimally price innovations (e.g. AI, 5G, OTT)
  • How can Telcos partner with other industries to monetize the latest innovations?
Sep 2411:50
Conference pass

FIRESIDE CHAT Video Distribution: challenges & opportunities in an unknown future

MEDIA. TV. CONTENT
  • What new aggregator platforms will emerge?
  • Will linear channel brands survive in an on-demand future
  • Competing or collaborating, what is the best options for virtual pay TV platforms?
Sep 2412:00
Conference pass

PANEL Bridging the security gap in 5G communication

TELECOMS WORLD 1
  • Understanding relevant risks and how to deal with them
  • Investing in GTP and SCTP protocols to handle connections
  • Enabling authentication without compromising performance
  • Combining a DTLS module to detect and fix real time failures
  • Ensuring connections from the device to the core network are fully authenticated
Sep 2412:00
Conference pass

Beyond the hype: the realistic limitations of AI

TELECOMS WORLD 2
  • Explaining the foundations of AI technology and why it can fail
  • Triggering the AI winter
  • Exploring the fundamental flaws of AI
  • Improving the future outlook of AI by utilizing efficient techniques
Sep 2412:10
Conference pass

Innovations in satellite communications enabling a ubiquitous wireless network

MEDIA. TV. CONTENT
·Showcasing the technical advancements propelling satellite communication forward·Combining high throughput satellites, lower launch costs and innovations in the ground segments·Attracting investments in the Satellite industry: exploring recent changes·Examining next generation MEO satellites like mPOWER and LEO constellations on the horizon
Sep 2412:20
Conference pass

5G & next-gen infrastructure – accelerating transition to the digital economy

TELECOMS WORLD 1
  • Providing an update on the global telecoms industry and current state of 5G play
  • Exploring the region’s industry readiness for 5G and key use cases
  • Need for increased fibreization and small cells – the building blocks of 5G
  • Adopting NFV and SDN as networks become increasingly virtual
  • Investing in MEC to support 5G low-latency
  • New infrastructure business models – active sharing and formation of network companies
Amitoj Arya, Executive Director, TMT Strategy and Operations, EYUnited Arab Emirates
Sep 2412:20
Conference pass

BizDevOps-AI paradigm: How to adopt AI in your organization?

TELECOMS WORLD 2
  • Triggering the evolution of the enterprise organisation
  • Delving into the dark side of automation
  • Adapting processes efficiently and utilizing AI & ML safely
  • Overcoming the obstacles for success
Sep 2412:40
Conference pass

Roundtables

Keynotes
4. Getting to grips with digitalisation – a telco roadmap
Adnan Khan, Department Head, Business Products Management, OoredooOman
5. Investment requirements for 5G and its implications
Aykut Zafer Taşel, Project Management And Investment Planning Office Director, Turk Telekom
Sep 2414:20
Conference pass

Panel

CARRIERS
    orld’s emerging markets are crucial to the global economy. Home to between 80-85% of the world’s population, they contribute to almost three quarters of the global GDP growth. Connectivity is developing rapidly, however there are approximately three billion people in the world without access to mobile internet and 870 million without access to a mobile. Carriers face challenges of inadequate infrastructure and weak business models in order to tap into these markets. This panel will explore the necessary steps for carriers to maximise opportunities based on three pillars; supporting national ICT policies, building a healthy ecosystem and creating an effective end-to-end business model.

    Building the electronic bridges to the world
  • Building a healthy ecosystem for emerging businesses
  • Fostering collaboration between regulators, stakeholders, industry partners, operators and suppliers
  • Developing supply utilities such as transportation, power grids and facilities
  • Orchestrating regulations to ensure spectrum availability
  • Providing affordable, convenient digital services to improve the lives of customers
  • Developing a profitable business model by facilitating spectrum utilisation and agile site development
  • Encouraging investment by providing demand
  • Maximising user value and innovative digital services for revenue growth
  • Adapting to emerging market characteristics
  • Connecting the East to West: exploiting the strategic location of the Middle East through subsea cables
Sep 2414:20
Conference pass

PANEL The good, the bad and the future of video streaming

MEDIA. TV. CONTENT
  • Forecasting the increase of online viewers
  • Predicting the premium providers positioned to deliver custom programmed content
  • Assessing the challenges remainingo discoverabilityo wasteful use of bandwidtho HTTP scaling
Moderator: Mohsen Malaki, Managing Director And Partner, Synergy ConsultingUnited Arab Emirates
Fayaz Taher, Chief Of Nothing, BongoBangladesh
Sep 2414:20
Conference pass

PANEL Investing in an IoT digital future

TELECOMS WORLD 1
  • Supporting the rapid expansion of IoT services
  • Exploring the benefits of investing in broadband to create new core business
  • Capturing new growth opportunities in digital services and platforms
  • Supporting the customer’s digital journey
Sep 2414:20
Conference pass

PANEL Telcos: Untapping the promise of big data

TELECOMS WORLD 2
  • Leveraging data with predictive analysis to increase profits
  • Allowing operators to offer services more scalably
  • Predicting the periods of heaviest network usage
  • Examining the global game changers bringing big data to the next level
Sep 2414:40
Conference pass

PANEL Diving into IoT: predicting the connected world

TELECOMS WORLD 1
  • Discussing the newest innovations impacting the market
  • Building an ecosystem of ecosystems
  • Exploring the role of application programming to grow the IoT economy
  • Examining the role of other disruptive tech – AI, ML, blockchain
Sep 2414:40
Conference pass

FIRESIDE CHAT Bridging the big data talent gap in a modern workplace

TELECOMS WORLD 2
  • Facing the challenges of developing an efficient workforce
  • Examining the changing nature of wireless jobs with 5G
  • Modernising offerings, go-to-market strategies, and company mindsets
  • Staying competitive by encouraging continued training
Sep 2414:50
Conference pass

PANEL Growing an audience by gaining a partner: media and telco opportunities

MEDIA. TV. CONTENT
  • Fueling expansion across regions through strategic partnership
  • Collaborating on content across differing platforms
  • Reducing acquisition and marketing costs for media streaming
Sep 2415:00
Conference pass

Smart cities and smarter technologies: using technology efficiently

TELECOMS WORLD 1
  • Envisioning the opportunities available with the smart city of the future
  • Driving change with technology
  • Creating a seamless connectivity for devices and an uninterrupted flow of data
  • Mitigating against certain technological challenges
Sep 2415:00
Conference pass

Adaptation. Adoption. Agility: starting on the path to digital transformation success

TELECOMS WORLD 2
  • Meeting rapidly changing market needs with technology
  • Gaining a competitive edge with real time strategic and operational decisions
  • Enhancing performance by utilising flexible, effective components
Sep 2415:20
Conference pass

FIRESIDE CHAT: Changing the way you watch TV with 5G

MEDIA. TV. CONTENT
  • Speeding up download times ten times faster compared to 4G
  • Fueling social media content with improved photo and video upload speeds
  • Enabling more and more user-generated live streams
  • Introducing innovative 5G enabled content:o AR & VRo HDRo Voice Recognitiono AI and personalisation
Sep 2415:20
Conference pass

PANEL Driving efficiency and agility with cloud based virtualisation networks

TELECOMS WORLD 1
  • Identifying the key drivers for network virtualisationo scalabilityo business agilityo fast service innovation & delivery
  • Enabling the seamless migration of workloads from different servers
  • Orchestration: allowing for a new level of automation of repetitive tasks
  • Understanding the importance of open source to help expand the adoption of virtualised networks
Sep 2415:20
Conference pass

PANEL Changing the face of the telco industry with a customer-centric strategy

TELECOMS WORLD 2
  • Breaking down functional silos to increase customer information sharing
  • Expanding on customer interactions through dedicated websites, apps, smartphones, TVs and wearables
  • Leveraging AI for heightened customer experience
  • Creating a deep understanding of the customer with big data
  • Using ML to be present at all times, knowing exactly what is needed and when
  • Strengthening the customer relationship with AI-based chatbots
  • Utilising effective service design thinking to truly connect with the customer
Sep 2415:40
Conference pass

INTERVIEW SD-WAN: the future of global connectivity

TELECOMS WORLD 1
  • Recognising the value of wide area networks
  • Discussing the benefitso bandwidth optimisationo consistant application securityo improved automationo cost efficient
  • Exploring the biggest challenges facing SD-WAN implementation
Sep 2415:50
Conference pass

Thinking technology first when producing content

MEDIA. TV. CONTENT
  • Developing content for the multitude of mediums – TV, mobile, connected devices
  • Creating the next generation of TV channels using advanced technology for curation, distribution and monetisation
  • Reaching new audiences with AI
Sep 2415:50
Conference pass

PANEL: The future is now: enhancing the customer experience with data

TELECOMS WORLD 2
  • Utilising real time analysis and big data to deliver timely and relevant content
  • Optimising data generated through connected devices at a lower cost
  • Identifying negative issues and offering solutions through predictive analytics
  • Developing new programs that target unhappy subscribers with analytics
  • Leveraging speech interaction technology on inbound calls, to identify upset customers
  • Identifying international regulation such as GDPR – what does this mean forpersonalisation?
Sep 2416:00
Conference pass

Progressing the cloud market in the MENA region

TELECOMS WORLD 1
  • Presenting the extent to which cloud technologies have been adopted per country
  • Measuring the extent to which human capital capacity helps cloud technologies
  • Evaluating connectedness to provide for the delivery of cloud technologies
  • Examining the support of governmental frameworks and business environments
Sep 2416:10
Conference pass

INTERVIEW: Utilising UX to revolutionise CX

TELECOMS WORLD 2
  • Centering design around the end user
  • Providing a better understanding to provide a more efficient service
  • Optimizing the customer journey to build a better experience
Sep 2417:00
Conference pass

KEYNOTE: ABC guide to attracting GEN Z: Build brand love

Keynotes
  • Grabbingthe attention of today’s young, digitally-native audience
  • Creating emotional connections through relevant content
  • Attracting and retaining relevant customers
  • Documenting the challenges and trends for content makers and telcos in today’s tech forward industry
Sep 2417:08
Conference pass

DRIVING DIGITAL TRANSFORMATION

Keynotes
Host: Flo Akinbiyi, Master Of Ceremonies, Akinbiyi GroupUnited Arab Emirates

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Sep 2509:30
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KEYNOTE: Utilising Artificial Intelligence and big data to drive value in a responsible way

Keynotes
  • The journey to become data & AI-driven
  • Data, data, data: how can I generate value from data in our networks: internal use, external use (B2B, B2G), evolving the customer relation (B2C)
  • Using AI and Big Data in a responsible and ethical way
Sep 2510:00
Conference pass

KEYNOTE PANEL: Expanding the traditional customer base through partnerships

Keynotes
  • Encouraging partnerships between broadcasters, tech minded individuals and telcos
  • Reducing costs and decreasing expenses by reaching existing customers
  • Building a clearer view of the customer by combining different data sets
  • Allowing customers to benefit from the strengths of multiple platforms
  • Identifying regulatory risks and opportunities to create value
Sep 2510:30
Conference pass

KEYNOTE: Gearing up for 5G – getting ready for the 360 0 impact

Keynotes
  • Explaining the areas of intervention required
  • Capitalising on low latency and high performance offered by 5G Radio technology with edge computing
  • Improving I.T support systems and security
Sep 2511:38
Conference pass

SUBNET CABLES: TAPPING INTO THE OPPORTUNITIES AVAILABLE

CARRIERS
Sep 2511:38
Conference pass
Sep 2511:40
Conference pass

Panel

CARRIERS
    , submarine cables are a critical piece of the digital infrastructure puzzle. The industry is expanding rapidly – but not quickly enough to meet the demand for capacity. The Indian market is developing rapidly with 20 subsea cables and 19 landing stations, as is the Middle East which offers a unique opportunity. The Middle East region with 15 countries, has 14 countries landing 32 subsea cables complemented by six terrestrial cables with combined 105 cable landings. This panel will explore the driving forces behind the growth of submarine cables plus investment and partnership opportunities.

    Under the sea: the changing nature of subsea cables
  • Forecasting soaring bandwidth and its effect on the submarine cable industry
  • Leveraging existing resources, maximising investment and increasing revenues with CDNs
  • Enabling the reselling of infrastructure capacity to content providers, aggregators, broadcasters and OTTs
  • Ensuring sufficient streaming and storage capacity to tenants based on demand
  • Distributing content via servers in data centres to enhance the internet user experience
  • Exploring the possible investment opportunities and partnerships of the region and recent success stories
  • Consortium, private or hybrid models?
  • Raising concern over the vulnerability of subsea cables possibly resulting in increased government funding
Sep 2511:40
Conference pass

FIRESIDE CHAT Reinventing the customer experience with technology

MEDIA. TV. CONTENT
  • Building a deeper understanding of the customer through connected intelligence
  • Delivering a more personalised customer experience
  • Adopting a pro-active approach by turning insights into immediate, predictive actions
Sep 2511:40
Conference pass

FIRESIDE CHAT: Maximising consumer loyalty: get your data act together

TELECOMS WORLD 1
  • Allowing marketers to track online customer activity
  • Developing strategies to keep customers loyal to a brand
  • Safely integrating data from multiple sources to prevent information abuse
  • Calculating customer retention rate through analytics
  • Reducing churn and retaining B2B customers
Sep 2511:40
Conference pass

PANEL Virtually mobile: the key to MVNO success

TELECOMS WORLD 2
  • Developing clear value propositions customised to the needs of the customer
  • Utilising existing assets such as brands, customer databases and channel infrastructure
  • Tapping into the millennial mindset and adhering to certain wants i.e. fast, efficient services
  • Examining the changing regulatory environment for MVNOs around the world
Sep 2512:00
Conference pass

PANEL How to increase ROI with IoT enabled monetisation models

TELECOMS WORLD 1
  • Improving revenues with 5G investment and new technical enablers
  • Exploring the new value chains emerging
  • Overcoming the challenges involved in rolling out new digital services and partnerships
Sep 2512:00
Conference pass

FIRESIDE CHAT: Driving the MVNO transformation with technology

TELECOMS WORLD 2
  • Altering the MVNO landscape forever with E-Sims
  • Enabling new levels of TTM self-service and virtualised PGW to manage costs of wholesale data with NRV and SDN
  • Supporting customer personalistion, efficient operations and device performance with AI and analytics
  • Utilising blockchain for mobile payments, eco-system partnerships and supply chain management
Sep 2512:10
Conference pass

PANEL MENA SVOD: a force to be reckoned with

MEDIA. TV. CONTENT
  • Examining the rapidly changing pay-tv market of the MENA region due to OTT video consumption
  • Responding to the growing demand with more agile video delivery solutions
  • Fostering competition as operators launch more and more services
Sep 2512:20
Conference pass

Jawwy: pioneering a digital telco model in the Middle East

TELECOMS WORLD 2
  • Leveraging technology to target market segments effectively
  • Evolving the current business model to serve the modern day customer
  • Evaluating key lessons learned
Sep 2512:30
Conference pass

Thriving in emerging markets: a telco framework

TELECOMS WORLD 1
  • Building long term loyalty with customised rewards and seamless service
  • Challenging the competition by creating emotional connections with customers
  • Overcoming regional hurdles by creating shared value with industry bodies
  • Improving the social standards of the communities being served
Sep 2512:40
Conference pass

eSIMs: the future of travel connectivity

TELECOMS WORLD 2
  • Putting eSIMs in the hands of millions of travellers
  • Travellers will love eSIMs but how will they find them?
  • eSIM distribution for telcos; still using brick & mortar stores?
Sep 2512:50
Conference pass

Roundtables

Keynotes
1. Transforming the customer experience with a data driven strategy
2. Getting to grips with digitalisation – a telco roadmap
Adnan Khan, Department Head, Business Products Management, OoredooOman
4. IOT – Internet of Transformation leading to Business Transformation
5. Improving the customer Experience by implementing an FSM solution
Sep 2514:20
Conference pass
Sep 2514:20
Conference pass

Panel

CARRIERS
    mergence of NFV and SDN on the telecom horizon represents a wide range of possibilities. This technology has the ability to transform the customer experience and make operations more efficient and responsive. Join the industry’s top thought leaders on this specialised panel devoted to assessing the impact of virtualization. Learn about the evolution of NFV and SDN and how carriers in the region might plan on utilising this technology for tomorrow’s customer today.

    Embracing the power of SDN and NFV to gain a competitive edge
  • Changing the wholesale carrier as we know it with SDN and NFV
  • Reducing time-to-market
  • Combining the two virtualisation technologies: easier to provision for and easier to sell
  • Enabling automation, programmability and reliability
  • Allowing bundling of necessary services
  • Reducing overheads related to security
  • Delivering operational efficiency and enabling IP services for customers
  • Proposing real life use cases for leveraging SDN
  • Enabling wholesale carriers to overcome architecture related obstacles
  • Keeping up with the rise and demand for devices and data
  • Paving the way for the creation of new business models and increased profitability of older ones
Sep 2514:20
Conference pass

Panel

CARRIERS
    mergence of NFV and SDN on the telecom horizon represents a wide range of possibilities. This technology has the ability to transform the customer experience and make operations more efficient and responsive. Join the industry’s top thought leaders on this specialised panel devoted to assessing the impact of virtualization. Learn about the evolution of NFV and SDN and how carriers in the region might plan on utilising this technology for tomorrow’s customer today.

    Embracing the power of SDN and NFV to gain a competitive edge
  • Changing the wholesale carrier as we know it with SDN and NFV
  • Reducing time-to-market
  • Combining the two virtualisation technologies: easier to provision for and easier to sell
  • Enabling automation, programmability and reliability
  • Allowing bundling of necessary services
  • Reducing overheads related to security
  • Delivering operational efficiency and enabling IP services for customers
  • Proposing real life use cases for leveraging SDN
  • Enabling wholesale carriers to overcome architecture related obstacles
  • Keeping up with the rise and demand for devices and data
  • Paving the way for the creation of new business models and increased profitability of older ones
Staelens Bart, Chief Transformation Officer, OrangeEgypt
Sep 2514:20
Conference pass

Changing channels: exploring the expanding TV market in the Middle East and North Africa

MEDIA. TV. CONTENT
  • Understanding the growth of pay-TV in the Middle East and North Africa
  • Driving the adoption of pay-TV with IPTV satellite
  • Tripling online video revenues by 2020
  • Improving the up-take of SVOD with national governmental broadband plans
Sep 2514:20
Conference pass

FIRESIDE CHAT Blockchain for telecoms: a new digital transformation tool

TELECOMS WORLD 1
  • Enabling the movement of complex and numerous data sets across multiple parties in real time
  • Providing security and trust to establish subscriber’s identity
  • Streamling OSS, BSS, billing and number portability databases
  • Allowing the automation of transactions and payments
Sep 2514:40
Conference pass

PANEL An Over The Top approach to regulating apps and services

TELECOMS WORLD 1
  • Considering regulatory approaches for safety, security and privacy of the consumer
  • Creating extra governmental revenue from taxes paid by OTT providers
  • Empowering ISPs to block VoIP and OTT services
  • Examining Careem and Uber case studies in Egypt
Sep 2514:50
Conference pass

Taking subsea cables into the sky: laser communications by satellite

MEDIA. TV. CONTENT
  • Eliminating cable vulnerabilities by laser links across atmosphere and orbit
  • Cutting latency by replacing fibre with air and unleashing the full speed of light
  • Discussing the capabilities and limitations of free-space optical communications
  • Exploring the advantages, disadvantages and causes for concern
Sep 2515:20
Conference pass

PANEL Securing the telco in the digital age

TELECOMS WORLD 1
  • Mitigating against cloud based threats with authentication and access management tools
  • Educating the workforce to deal with cyber threats
  • Deploying multi-factor authentication to secure the Internet of Things
  • Assessing and updating privacy programs regularly to ensure compliance
Sep 2515:50
Conference pass

FIRESIDE CHAT Breaking siloes and building bridges: the smart way to build a smart city

TELECOMS WORLD 1
  • Improving the urban environment and coping with environmental risks
  • Establishing public-private partnerships to maximise resources and scale more efficiently
  • Unifying the smart city ecosystem to enable, incentivise and facilitate
  • Utilising IoT, wireless technology and AI to address the challenges of
  • contemporary urban governance
Sep 2516:10
Conference pass

Case Study: Documenting Etisalat’s RPA journey

TELECOMS WORLD 1
  • Effectively automating human interaction with computer software to carry out tasks autonomously
  • Increasing responsiveness to disruption by streamlining tasks
  • Keeping the end user in mind by overcoming major challenges
  • Continually growing: outlook for Etisalat
last published: 01/Oct/19 13:45 GMT

 

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