Rail Experience Europe 2014,Sheraton Brussels Airport Hotel, Brussels, Belgium
Create a first class passenger experience - Rail Experience Europe 2014

Mr Gian Carlo Mocci | Head of Customer Experience CRM & Loyalty
Nuovo Trasporto Viaggiatori Spa

Mr Gian Carlo Mocci, Head of Customer Experience CRM & Loyalty, Nuovo Trasporto Viaggiatori Spa

Now in charge for Customer Experience, CRM and Loyalty in NTV Nuovo Trasporto Viaggiatori he has covered many roles in Multinational Companies.
His expertise lies in Customer Experience, CRM, Marketing, Sales, Quality and Risk Management.

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Appearances coming up:

Wednesday 12 November 2014


@ 16.00
How NTV utilised CRM to create engage loyal members and satisfied passengers

sponsors
Platinum Sponsor
Accenture at Rail Experience Europe 2014
Platinum Sponsor
Amadeus at Rail Experience Europe 2014
Platinum Sponsor
Navitaire at Rail Experience Europe 2014
Gold Sponsor
ACP Marketing at Rail Experience Europe 2014
Gold Sponsor
Hahn Air Systems at Rail Experience Europe 2014
Gold Sponsor
Ql2 Software Ltd at Rail Experience Europe 2014
Gold Sponsor
Sqills at Rail Experience Europe 2014
Associate Sponsor
ExPretio at Rail Experience Europe 2014
Associate Sponsor
Trans-IT at Rail Experience Europe 2014
Associate Sponsor
Rail Solutions at Rail Experience Europe 2014
Associate Sponsor
Webloyalty at Rail Experience Europe 2014
co-located with
  • Rail Revenue Europe 2014
  • Rail Customer Europe 2014
  • Rail Ticketing Europe 2014