Peder Osterkamp | Chief Commercial Officer
MTR Express

Peder Osterkamp, Chief Commercial Officer, MTR Express

MTR Express is one of the world's first private railway companies for commercial passenger traffic (open access), initially targeting the Gothenburg-Stockholm route challenging state-owned incumbent SJ.
As Chief Commercial Officer I drive most strategic initiatives in the commercial space (e.g. strategic partnerships and product development) as well as oversee the activities of the commercial team, including revenue management, online and offline marketing, e-commerce, service on-board (including ~50 service staff), corporate sales, customer experience, loyalty, product, distribution and network management.
Prior to joining MTR Express I was a consultant with McKinsey & Company working mostly in the airline and travel space

Appearances:



Rail Festival Day 2 @ 12:35

The new age of rail: the role of Loyalty at MTR Express

  • Creating a loyal relationship with our customers: what is our approach?
  • Sharing our loyalty program: how we engage our customers and encourage them to redeem our products
  • Understanding the impact of loyalty on our business: from retention to new business opportunities
last published: 12/Nov/18 18:15 GMT

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