Kristin Kjøge Jansson | Head of Sales & Digital
NSB

Kristin Kjøge Jansson, Head of Sales & Digital, NSB

Appearances:



Rail Festival Day 1 14th November @ 12:30

Preparing for the customer journey of tomorrow (using consumer insights and technological advancement)

  • Digitalizing  consumer touchpoints, focusing on self service
  • Ensuring that our customers have access to the information they need through digital solutions
  • Using machine learning to predict customer behavior and optimise marketing capabilities

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