Christophe Lemaire | Director of Modernisation Program - Smart Navigo

Christophe Lemaire, Director of Modernisation Program - Smart Navigo, SNCF

Program director for SNCF on the major "Smart Ticketing" scheme for the Greater Paris area (“Smart Navigo”), in partnership with the other local operators RATP and Optile, their combined joined venture (GIE Comutitres) and under the authority of the Ile de France Transport Authority (STIF).
In charge of :
Representing SNCF on the Smart Ticketing program along with the other partners. Push SNCF’s view and strategy, liaise with SNCF’s business, IT, financial teams and with upper management,
Coordinating the existing projects managed by SNCF on ticketing with the emerging common Smart Ticketing program,
Negotiating for SNCF the contractual and financial agreements of the program, keeping it consistent with the global SNCF-STIF operating agreement and in connection with the other partners of the program,
Animating and coordinating SNCF’s resources involved in the program,
Communicating on the program, which is one the largest IT programs of SNCF, within the SNCF group.
Main projects part of the program are :
Use of NFC smartphone for ticketing, validation and billing services for customers
Transfer of existing magnetic stripe tickets to card-based and smartphone-based services
Build of a new central platform in charge of managing customer accounts and post-payment services
Study the banking card-based “Open Payment” option

CIO in Eurostar July 2009 – Sept 2013
Operations Director in SNCF - 2005 to 2009
IS Project Director in SNCF - 2002 to 2005
Passengers data manager - 1999 to 2002
Technical Manager in SNCF 
Software developer for Airbus Industries - 1989 to 1991


Rail Festival Day 2 @ 15:15

What does paperless look like for ticketing?

  • Visualise how digital can help design new services
  • Hear what steps are SNCF taking towards a completely ‘paperless’ system
  • How are they working alongside other operators and regional transport authority towards standardisation?
last published: 18/Oct/18 09:25 GMT

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