Conference Day 1 - June 27, 2017

Metro Day 1






Andy Byford

Keynote Presentation: 10 steps for driving change in a modern transit system

  • As the newer generations continue to flood into cities how do you ensure your transit system is ready to meet population requirements and ridership demands?
  • There are seven essential areas to improve: safety, customer experience, people, assets, growth, reputation and financial stability- what is your priority?
  • How do you identify the right people and technology to transform your system, while also rebuilding stakeholder confidence?
Jim Kenney

Mayor’s Address: How is Philadelphia empowering its citizens with a new focus on public transit in a smarter, and more sustainable city?

  • How do you work to ensure efficient and cost effective public transportation and move automobile congestion off the roads?
  • How can we look to technology to build smarter and more open cities that mobilize and empower everyone?
  • What relationships between planners, engineers, and decision-makers must be in place to revitalize and reconnect underserved communities?
Jeffrey D. Knueppel

Keynote Presentation: Preparing SEPTA for a rapidly growing Philadelphia

  • How is SEPTA planning to achieve future projected operating efficiencies and implement key elements of cost reduction initiatives?
  • Increasing core capacity- How do you ensure your current mobility solutions, and infrastructure are dynamic, viable 30 years from now?
  • How can you make systems and stations smarter and more resilient while facilitating major upgrades and expansions?
  • What processes are in place to improve and maintain a strong safety culture?
  • Keeping SEPTA relevant to newer generations- How do you engage these more connected and on demand generations?

Title Sponsor





Stream 1

How NYC Transit Uses a data-driven approach to monitoring and managing subway service in real-time

  • How do you create dynamic and adaptable service monitoring tools using limited, imperfect data and resources?
  • From station entries to service visualizations to headways: What data points are necessary for dispatchers to make real-time decisions?
  • What are the travel time impacts of decisions made by a dispatcher (hold, skip, and/or reroute) to a customer and to the entire system?
  • How do you gain trust of train dispatchers and make use of their institutional knowledge to create effective and useful tools?


Stream 2

Balancing your capital program

  • Progress overview of the capital program to date
  • State of Good Repair: making systems smarter and more resilient while facilitating major upgrades and expansions.
  • Understanding the challenges with “Capital Continuity of Operations”
  • How MTA Subway’s is planning to achieve future projected operating efficiencies and implement key elements of the cost reduction initiatives



Stream 3

The Renaissance of the Kansas City Streetcar

  • With 6,000+ daily ridership- Why is Kansas City’s Streetcar so popular in a city that hasn’t seen rail in 50 years?
  • Managing expectations with residents and stakeholders throughout the building process and actual operation.
  • How do you establish the proper right of ways to complement city needs, increase property value, and encourage ridership?
  • Establishing a strong operational infrastructure to ensure future growth of your system.
Stream 1

Decreasing the latency of real time transit information

  • From light rail to buses- how can you get more relevant real time information to your riders?
  • What challenges are seen when accelerating refresh times from 3 minutes to 30 second intervals?
  • How does this information provide back- end operational benefits?
Stream 2

Canada's municipal P3 experience and future

  • The future and evolution of the P3 market in Canada from a municipal perspective
  • Lessons learned from the Ottawa Stage 2 LRT Project expansion of a DBFM
  • Positives and negatives of P3’s in a municipal context
Stream 3

How do you communicate with your riders?

  • Are you addressing your ridership on the correct channels?
  • How to target riders and customers on mobile- are your alerts and notifications easily readable?
  • Prioritizing notifications, and having a presence at community meetings.
Stream 1

Increasing revenue with seamless ticketless experiences

  • What if you could realize the revenue potential in your customer relationships -- instead of handing it to Google and other OTAs? 
  • What if your app could serve the information that makes their commute seamless?
  • What if it didn't require new hardware or ticketing infrastructure? 
Session led by: axon-vibe
Stream 2

Reserved For Powertrunk



Keith Ammons, Vice President Market Development, Powertrunk, Inc.
Session led by: sepura-plc







Stream 1

The PATH Forward: Port Authority's mission of Sustainability and Resilience

Stream 2

Addressing Asset Criticality: Why is asset management essential to the performance of your system?

  • How can we build a richer, simpler, and more dynamic asset management framework to help agencies more easily identify best practices and avoid the grab bag mentality of a MAP 21 build?
  • Where is Asset Management positioned in your agency and how does it complement Federal Regulations? Furthermore, how are you fortifying your position so that practices are consistent even in the case of leadership turnover?
  • Why asset management and criticality must be taken seriously to better inform decisions on financial, operational, and technological levels.
  • Is your organization ready for the digital transformation necessary for better information management?
Stream 3

From isolation to urban connection.

  • How has light rail transformed Denver from Airport to the city?
  • What used to be gaps of desert is now bustling and has turned about an economic boom in downtown.
  • What role does rail serve when reducing auto congestion is not a large concern?
Stream 1

The Second Avenue Subway:  New York’s Newest World-Class Art Museum

  • What is MTA Arts & Design – why was it started and what does it do?
  • How does Art contribute to the ridership experience and why is Art important to transit?
  • What is the focus of the art program and how does Arts & Design determine what goes in the stations (from artist commissioning to materials and placement)?
  • Why were the 4 SAS artists selected, and what are the station artworks about?
  • What has been the reception to Arts & Design’s programs in general, and the Second Avenue Subway installations in specific?
Stream 2

Frauscher Advanced Counter FAdC® revitalized with Houston Metro Rail Signaling System in time for the Super Bowl

  • How do wheel sensors and axle counters deal with extreme weather conditions?
  • Which challenges do metro systems face when implementing these technologies?
  • Increasing reliability and availability through trials and system evaluation.
  • What are the benefits using these technologies across an entire transit system with existing infrastructure limitations.
Andrew McCarthy, Technical Support Engineer, Frauscher UK
Martin Rosenberger, Product Management Director, Frauscher Sensor Technology
Stream 3

Crenshaw/LAX line: The essential bond between infrastructure expansion and outreach

  • How do you position the transit system as an active contributor to the community?
  • How is LA Metro organically engaging the community in construction heavy areas?
  • What channels - from community centers to mobile- is your system speaking on?
  • How effective is your communication?
Stream 1

Reserved for Lumaware & Implaser




Stream 2

Frauscher Advanced Counter FAdC® revitalized with Houston Metro Rail Signaling System in time for the Super Bowl

  • How do wheel sensors and axle counters deal with extreme weather conditions?
  • Which challenges do metro systems face when implementing these technologies?
  • Increasing reliability and availability through trials and system evaluation.
  • What are the benefits using these technologies across an entire transit system with existing infrastructure limitations.




Stream 1

Mitigating coastal flood threats to New York’s subway network

  • What are the capital and operational implications of adapting a system to threats from coastal flooding?
  • What does a flood-resilient subway system look like?
  • How does an organization integrate flood resiliency planning into operations?
Stream 2

The essential and growing relationship between Transit and Telcos

  • How can transit systems partner with Telcos to better leverage their property and help payback their capital costs?
  • From maintenance to GPS what operational benefits does a customer facing wireless system provide?
  • How does a partnership allow for a more connected and dynamic infrastructure?
  • From advertising to surveys - What new revenue streams and customer interaction does this allow for?
Stream 3

How is How is MTA moving forward to implement next gen ticketing?

  • How can you move a legacy card system onto a mobile platform?
  • Why does a transition to an account based mobile platform help cut the expensive infrastructure investments in cash based exchanges?
  • What are the time and experience benefits of eliminating lines for your customer, and for system timeliness?
Stream 1

What Hurricane Sandy has taught WMATA about resiliency and maintenance of way

  • How do you coordinate with planners to establish work windows that do not greatly interfering with your continuity of operations?
  • What partnerships and operations must be put in place to accelerate work?
  • Establishing reliable asset management practices to better identify your pain points.
  • How do you recover public reputation despite system issues?
  • What practices and preparation can your infrastructure handle? What zoning regulations must you work with?
Stream 3

How Amtrak is building a first class wireless experience for their passengers

  • How do you take advantage of wireless to communicate with all of your customers from station to train?
  • How do you prioritize what your customers will see on their on- board automated visual address systems from Public and emergency announcements, to real time train tracking?
  • Amtrak is currently lighting up 500 miles of the Northeast corridor with what will be the largest trackside network in the world- what partnerships can be made to reduce capital costs?
  • Once in place what measures must be taken to ensure strong quality of service, and provide your customers with better bandwidth that was previously left to the stress of everyday cellular networks?
Stream 2

Funding of capital and operating costs through Transit Oriented development

  • Looking at key phases of development
  • How do you integrate transit and commercial designs, and legal structures?
  • How will the balance between private developer and transit agency change now that developers are able to borrow at a lower federal rates, and the cost of entry on TIFIA Transit projects have lowered dramatically?
  • What is the importance of sharing risk and properly leveraging funding?
Stream 1

Disaster Recovery: How NJ Transit is building stronger after Superstorm Sandy

  • Superstorm Sandy, the 2nd costliest hurricane in US History, left a wake of $400 million in damages to NJ Transit - why were problem areas so misidentified?
  • How do you build a stronger and smarter system that is not just reactive to storms and disaster, but proactively resilient?
  • What do innovations like NJ TRANSITGRID- the first of its kind in electrical Microgrid history- mean to power generation and rail infrastructure?
Stream 3

Roadblocks in payment tech: Innovations and complication with fare collection technology

  • How are your customers interacting with your system?
  • How multi-modal is your city and what infrastructural and compatibility issues do these options present?
  • How do you handle bureaucratic difficulty to not compromise the system?
Stream 1


Call Michael Ryan now at
+1 646 619 1787 to reserve your spot
Stream 3

Finding a payment solution for your transit system

  • Digital ticketing NFC credit Cards, traditional tickets- which system should you be using?
  • Open payments and interoperable standard to transform revenue collection on the mobile platform.



Carol Kuester

Keynote Presentation: How does the Metropolitan Transportation Commission continue to innovate and find options that best serve their customers?

  • How do you identify innovative strategies for your ridership when most are fine with just whatever works?
  • What bureaucratic and infrastructural hurdles do you run into creating a near universal payment system?
  • Why do Transit systems regularly underestimate the political, technical and financial implications of new payment systems in the move towards innovation?
  • How can operators reduce the potential costs of revenue collection- Can your system sustain a mobile move and avoid reloading in stations?


Robert Newhouser

What transit is best for our cities?

  • From heavy to light rail to buses, taxis, and bikes- what does each form of transit offer your city?
  • What are optimal scenarios for implementing local bus, bus rapid transit, light rail and heavy real in a cost-effective manner? 
  • What benefits do dedicated right of ways and lifeline routes mean for different transit modes?
  • What modes of transit can your city sustain from a financial standpoint?


last published: 19/May/17 16:35 GMT