Conference Day 1 - June 27, 2017

Metro Day 1

08:00

BREAKFAST AND REGISTRATION

08:50

CHAIRPERSON'S OPENING REMARKS

OPENING KEYNOTES

Jim Kenney
09:00

Mayor’s Address: How is Philadelphia empowering its citizens with a new focus on public transit in a smarter, and more sustainable city?

  • How do you work to ensure efficient and cost effective public transportation and move automobile congestion off the roads?
  • How can we look to technology to build smarter and more open cities that mobilize and empower everyone?
  • What relationships between planners, engineers, and decision-makers must be in place to revitalize and reconnect underserved communities?
 
Jeffrey D. Knueppel
09:25

Keynote Presentation: Preparing SEPTA for a rapidly growing Philadelphia

  • How is SEPTA planning to achieve future projected operating efficiencies and implement key elements of cost reduction initiatives?
  • Increasing core capacity- How do you ensure your current mobility solutions, and infrastructure are dynamic, viable 30 years from now?
  • How can you make systems and stations smarter and more resilient while facilitating major upgrades and expansions?
  • What processes are in place to improve and maintain a strong safety culture?
  • Keeping SEPTA relevant to newer generations- How do you engage these more connected and on demand generations?
 
Andy Byford
09:50

Keynote Presentation: 10 steps for driving change in a modern transit system

  • As the newer generations continue to flood into cities how do you ensure your transit system is ready to meet population requirements and ridership demands?
  • There are seven essential areas to improve: safety, customer experience, people, assets, growth, reputation and financial stability- what is your priority?
  • How do you identify the right people and technology to transform your system, while also rebuilding stakeholder confidence?
10:15

SPEED NETWORKING

10:40

MORNING BREAK

INTEGRATION AND INTERMODALITY

INFRASTRUCTURE FINANCING

COMMUNICATION & MARKETING

Stream 1
11:20

How NYC Transit Uses a data-driven approach to monitoring and managing subway service in real-time

  • How do you create dynamic and adaptable service monitoring tools using limited, imperfect data and resources?
  • From station entries to service visualizations to headways: What data points are necessary for dispatchers to make real-time decisions?
  • What are the travel time impacts of decisions made by a dispatcher (hold, skip, and/or reroute) to a customer and to the entire system?
  • How do you gain trust of train dispatchers and make use of their institutional knowledge to create effective and useful tools?
 
Stream 2
11:20

Balancing your capital program

  • Progress overview of the capital program to date
  • State of Good Repair: making systems smarter and more resilient while facilitating major upgrades and expansions.
  • Understanding the challenges with “Capital Continuity of Operations”
  • How MTA Subway’s is planning to achieve future projected operating efficiencies and implement key elements of the cost reduction initiatives
 
Stream 3
11:20

How do you communicate with your riders?

  • Are you addressing your ridership on the correct channels?
  • How to target riders and customers on mobile- are your alerts and notifications easily readable?
  • Prioritizing notifications, and having a presence at community meetings.
 
Elizabeth Mintz, Director of Communications, Southeastern Pennsylvania Transportation Authority (SEPTA)
Stream 1
11:40

Decreasing the latency of real time transit information

  • From light rail to buses- how can you get more relevant real time information to your riders?
  • What challenges are seen when accelerating refresh times from 3 minutes to 30 second intervals?
  • How does this information provide back- end operational benefits?
 
Stream 2
11:40

Canada's municipal P3 experience and future

  • The future and evolution of the P3 market in Canada from a municipal perspective
  • Lessons learned from the Ottawa Stage 2 LRT Project expansion of a DBFM
  • Positives and negatives of P3’s in a municipal context
 
Stream 1
12:00

Increasing revenue with seamless ticketless experiences

  • What if you could realize the revenue potential in your customer relationships -- instead of handing it to Google and other OTAs? 
  • What if your app could serve the information that makes their commute seamless?
  • What if it didn't require new hardware or ticketing infrastructure? 
 
 
Session led by: axon-vibe
Stream 2
12:00

TETRA for Public Transit

  • What is TETRA?
  • Advantages and benefit of TETRA for public transit communications networks
  • Review of actual case studies of public transit TETRA customers
 
Session led by: sepura-plc

JOINT ROUNDTABLES

13:00

LUNCH

METRO RAIL STORIES

ASSET MANAGEMENT

LIGHT RAIL STORIES

Stream 2
14:20

Addressing Asset Criticality: Why is asset management essential to the performance of your system?

  • How can we build a richer, simpler, and more dynamic asset management framework to help agencies more easily identify best practices and avoid the grab bag mentality of a MAP 21 build?
  • Where is Asset Management positioned in your agency and how does it complement Federal Regulations? Furthermore, how are you fortifying your position so that practices are consistent even in the case of leadership turnover?
  • Why asset management and criticality must be taken seriously to better inform decisions on financial, operational, and technological levels.
  • Is your organization ready for the digital transformation necessary for better information management?
David Rose, Vice President, Global Director Management Consulting, Gannett Fleming
Stream 3
14:20

Crenshaw/LAX line: The essential bond between infrastructure expansion and outreach

  • How do you position the transit system as an active contributor to the community?
  • How is LA Metro organically engaging the community in construction heavy areas?
  • What channels - from community centers to mobile- is your system speaking on?
  • How effective is your communication?
Stream 1
14:40

The Second Avenue Subway:  New York’s Newest World-Class Art Museum

  • What is MTA Arts & Design – why was it started and what does it do?
  • How does Art contribute to the ridership experience and why is Art important to transit?
  • What is the focus of the art program and how does Arts & Design determine what goes in the stations (from artist commissioning to materials and placement)?
  • Why were the 4 SAS artists selected, and what are the station artworks about?
  • What has been the reception to Arts & Design’s programs in general, and the Second Avenue Subway installations in specific?
 
Stream 1
15:00

Frauscher Advanced Counter FAdC® revitalized with Houston Metro Rail Signaling System in time for the Super Bowl

  • How do wheel sensors and axle counters deal with extreme weather conditions?
  • Which challenges do metro systems face when implementing these technologies?
  • Increasing reliability and availability through trials and system evaluation.
  • What are the benefits using these technologies across an entire transit system with existing infrastructure limitations.
Stream 2
15:00

Frauscher Advanced Counter FAdC® revitalized with Houston Metro Rail Signaling System in time for the Super Bowl

  • How do wheel sensors and axle counters deal with extreme weather conditions?
  • Which challenges do metro systems face when implementing these technologies?
  • Increasing reliability and availability through trials and system evaluation.
  • What are the benefits using these technologies across an entire transit system with existing infrastructure limitations.

SYSTEM RESILIENCE

PROPERTY

PAYMENTS, PRICING, PASSENGER

Stream 1
15:20

Back2Good: Regaining Public Trust at WMATA

  • How do you recover public trust following a series of high-profile safety incidents?
  • What expectations or opportunities are presented when new leadership is introduced?
  • The challenges of creating a shift in workforce culture.
  • Prioritizing safety and working with federal oversight partners to address corrective actions.
  • Identifying customer frustrations and structuring work plan around improving the customer experience
  • What are the most effective ways to communicate your plan and engage customers in the outcome?
 
Stream 1
15:20

Energy Free Low Level Emergency Egress Lighting

  • Benefits of photoluminescent technology safety systems
  • Smoke behavior and it’s effects on traditional emergency lighting
  • Low level energy free emergency lighting applications
Jonas Allen, General Manager, MN8 Foxfire and LumAware
Stream 3
15:20

How is How is MTA moving forward to implement next gen ticketing?

  • How can you move a legacy card system onto a mobile platform?
  • Why does a transition to an account based mobile platform help cut the expensive infrastructure investments in cash based exchanges?
  • What are the time and experience benefits of eliminating lines for your customer, and for system timeliness?
 
Stream 1
15:40

Mitigating coastal flood threats to New York’s subway network

  • What are the capital and operational implications of adapting a system to threats from coastal flooding?
  • What does a flood-resilient subway system look like?
  • How does an organization integrate flood resiliency planning into operations?
 
Stream 3
15:40

How Amtrak is building a first class wireless experience for their passengers

  • How do you take advantage of wireless to communicate with all of your customers from station to train?
  • How do you prioritize what your customers will see on their on- board automated visual address systems from Public and emergency announcements, to real time train tracking?
  • Amtrak is currently lighting up 500 miles of the Northeast corridor with what will be the largest trackside network in the world- what partnerships can be made to reduce capital costs?
  • Once in place what measures must be taken to ensure strong quality of service, and provide your customers with better bandwidth that was previously left to the stress of everyday cellular networks?
 
Lou Lazzaro, Director, Passenger Experience Wi-Fi, Amtrak
Stream 2
15:50

TOD to enhance rail operations

  • Looking at key phases of development
  • How do you integrate transit and commercial designs, and legal structures?
  • How will the balance between private developer and transit agency change now that developers?
  • What is the importance of sharing risk and properly leveraging funding?
 
Moderator: Byron Comati, Director of Strategic Planning, S.E.P.T.A.
Stream 1
16:00

Disaster Recovery: How NJ Transit is building stronger after Superstorm Sandy

  • Superstorm Sandy, the 2nd costliest hurricane in US History, left a wake of $400 million in damages to NJ Transit - why were problem areas so misidentified?
  • How do you build a stronger and smarter system that is not just reactive to storms and disaster, but proactively resilient?
  • What do innovations like NJ TRANSITGRID- the first of its kind in electrical Microgrid history- mean to power generation and rail infrastructure?
 
Jared Pilosio, Manager, Resilience Program, New Jersey Transit Corporation (NJ TRANSIT)
Stream 3
16:00

Innovations in Cybersecurity

  • How are your customers interacting with your system?
  • How multi-modal is your city and what infrastructural and compatibility issues do these options present?
  • How do you handle bureaucratic difficulty to not compromise the system?
 

AFTERNOON NETWORKING BREAK

PAYMENT TECHNOLOGY

Carol Kuester
17:00

Keynote Presentation: How does the Metropolitan Transportation Commission continue to innovate and find options that best serve their customers?

  • How do you identify innovative strategies for your ridership when most are fine with just whatever works?
  • What bureaucratic and infrastructural hurdles do you run into creating a near universal payment system?
  • Why do Transit systems regularly underestimate the political, technical and financial implications of new payment systems in the move towards innovation?
  • How can operators reduce the potential costs of revenue collection- Can your system sustain a mobile move and avoid reloading in stations?
 

THE GREAT TRANSIT DEBATE

Robert Newhouser
17:20

What transit is best for our cities?

  • From heavy to light rail to buses, taxis, and bikes- what does each form of transit offer your city?
  • What are optimal scenarios for implementing local bus, bus rapid transit, light rail and heavy real in a cost-effective manner? 
  • What benefits do dedicated right of ways and lifeline routes mean for different transit modes?
  • What modes of transit can your city sustain from a financial standpoint?
 

END OF DAY 1

last published: 22/Jun/17 13:25 GMT