Reinventing your ancillary revenue strategy
• The data science of ancillary personalisation
• Credit cards – still the golden ticket?
• The fine balance between ancillaries and customer satisfaction
• Tryvertising for airports and airlines
• Increasing in-flight ancillary by using the IFE or smartphone ordering systems
• Offering seamless multichannel merchandising
• How will new tech like NDC and DCC transform shopping and merchandising?
• Utilising new payment technologies for in-flight payments