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Showcasing excellence in the MENA Telecoms industry
Launched in 2007, the Telecoms World Awards, Middle East is the perfect opportunity to look back and recognise the sector’s greatest achievements in the last 12 months
Telecoms World Awards Middle East Winners announced
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Best Technology Innovation - Broadsoft
The Technology Innovation award was open to all fixed or mobile operators and service providers as well as equipment vendors and developers of software solutions.
Judges paid particular attention to:
- The commercial viability of the technology
- Proof of implementation and take up
- Uniqueness of offering “how does it differ form similar products
- Proof that the technology or application is the original work of the entrant
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Best Brand - Etisalat

This category will recognise the carrier or service provider that has been most effective in creating a compelling brand for its products or services in one or more branches of the media. This may be through a single campaign or series of campaigns. Judges paid particular attention to:
- Scope and target audience
- Stated business objectives behind the campaign
- Raised brand awareness and positive impact on market share, valuation or bottom line
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Best Customer Care - Batelco
In this category the judges examined for evidence of a well designed and successfully implemented customer care strategy that has produced tangible and quantifiable results. In particular, they were looking for evidence of:
- A pro-active and pervasive customer care culture reporting against and meeting targets
- Application of technology to reinforce customer relationships and extend or enhance the service
- Future plans to improve or enhance the standard of service to customers
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Best Managed Service - BT Global Services

In the category of “Best Managed Service”, the judges paid particular attention to:
- The capabilities in terms of reach, redundancy, capacity, flexibility, scalability, reliability and levels of service
- The network and technology strengths, security capabilities and customer support structures
- Evidence of customer satisfaction ratings, cost savings and other business benefits including elements like proactive response and benchmarking
- The success of the solution in terms of market share, revenue growth and/or client wins
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Best Wholesale Carrier - STC
This category was open to wholesale telecoms providers in wireline, fixed wireless, mobile or converged markets.
The judges were looking an innovative business model, successful partnering strategy and new technology deployment and were examining areas such as cost, quality, connectivity, geographical reach and customer care approach.
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Best Corporate Social Resoponsibility - Roshan

One of the most hotly contested awards, the Social Responsibility award goes to an operator who has designed and successfully implemented CSR programmes delivering tangible and quantifiable results. The judges were looking for:
- A measurable programme, delivering against and reaching set targets for improvement.
- Future plans to continue to address corporate, social & environmental issues
- How your CSR programme has benefited customers/end users, employees, and the wider public
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Best Operator - Etisalat
This category was open to all fixed and mobile network operators or service providers in the Middle East region. The judges were looking for traditional values such as quality of service, reliability, and customer service, weighed against a strong service portfolio, technological innovation, evidence of strong and disciplined management providing a sound business footing and strategic direction and future scope for development of the company.
Yves Basquet, Director of Telecoms, Neoris, presenting Nasser Bin Obood, Chief Corporate Affairs Officer, Etisalat with the Best Operator Award
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Outstanding Leadership Award - Dr Nasser Marafih, CEO, Qtel
This category is the “Outstanding Leadership Award,” which recognizes exceptional achievement by a senior executive, leading an exceptional company.
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Lifetime Achievement Award - H.E. Mohammed Hassan Omran, Chariman, Etisalat collected by Nasser Bin Obood, Chief Corporate Affairs Officer , Etisalat
This award recognises an individual who has, over the course of his carrer, contributed an enormous amount to the development of telecommunications in the Middle East and beyond. This Award is not given out every year, only when a truly deserving candidate is found.
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Best Operator
Etisalat
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Best Brand
Etisalat
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Best Technology Innovation
Broadsoft
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Best Wholesale Carrier
STC
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Best Managed Service
BT Global Services |
Best Customer Care
Batelco
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Best CSR Contribution
Roshan
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Outstanding Leadership
Dr. Nasser Marafih - Qtel |
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Lifetime Achievement Award
H.E. Mohammed Hassan Omran - Etisalat
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The 2nd annual Telecoms World Awards Middle East recognise and celebrate those companies and individuals who have demonstrated an unparalleled ability to succeed, continually set standards of excellence, and who will be the future stars of the industry.
As you would expect, the competition is intense and standards high. The awards are judged by a panel of some of the biggest names in the Telecoms industry, who scrutinise and debate all the entries carefully. The awards will be presented at a glittering ceremony at Dubai’s Al Bustan Rotana Hotel on Tuesday 18 November 2008.
Shortlist announced: October 2008
Gala awards evening: 18 November 2008
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The Awards gala dinner – how can I attend?
A ticket to the Telecoms World Awards, Middle East is included in our conference ticket. The night will kick off with a cocktail party, followed by the Gala Dinner and Awards Ceremony. There will be a host of entertainment and some great surprises along the way.
Once the 2008 winners have been announced and while the champagne corks are still popping for the chosen few, the post awards party will continue long into the night.
» Reserve your seat now

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Sponsorship opportunities at Telecoms World Awards Middle East 2008
The awards ceremony and gala dinner will be the evening highlight.
By sponsoring the awards ceremony, you will get unparalleled access to the telecoms industry’s most successful and progressive companies and be seen as a facilitator of real success and innovation.
A limited number of sponsors will receive:
- Opportunity to present an award of choice
- VIP tables at the gala dinner
- Branding in our extensive marketing campaign at the ceremony
For your opportunity to market your company at the industry meeting of the year, call me today!
Tamer Nahas on +971 4 709 4521 or email tamer.nahas@terrapinn.com
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