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Download: What Do Customers Care Most About - and Notes for other vBook questions

What Do Customers Care Most About - and Notes for other vBook questions

This eBook is the perfect accompaniment for the four vBooks produced for Loyalty World Europe. Here you'll find a concise set of notes beautifully laid out to provide you with clear and crisp key points from each of our vBook contributors answers to the burning issues surrounding customer engagement and retaining customer loyalty.

A concise set of notes that answer the vbook questions:

  • How can retailers maintain customer engagement and loyalty in the age of austerity?
  • What do you consider to be the thing that customers care the most about?
  • What channel of engagement should businesses be focusing on most?
  • What are the key marketing characteristics going to be in the next 12 months?

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