Musa Shongwe is a Quality Assurance Manager with Eswatini Water Services Corporation and his responsibilities include water & wastewater quality monitoring, project management and process engineering of the organization’s treatment plants. Musa is a former Chairperson of the National Laboratory Association of Eswatini. He is an IRCA-registered ISO 9001 lead auditor and also has a passion for strategy development and implementation. He holds membership with various professional associations such as IRCA, IWA, WISA, NLAS, etc. Musa holds an MBA, Management, BSc (Hons.) & BSc. He was the inaugural winner of Quality Practitioner of the year (2017) in Eswatini’s National Annual Quality Awards. During his past time he enjoys playing golf and soccer and is also an avid traveller.