Sophie Mills | Business Development Manager
Vetlink PRO

Having led companies through digitisation and change management in software for over 15 years, Sophie has seen the good, the bad and the ugly. From the Fitness Industry leading the building of apps in gyms, to gamifying Health and Wellness in the early 2000’s  to complex enterprise systems in  Health and Safety, and the highly regulated Aviation Industry.  Sophie brings this knowledge to the Veterinary Industry. Everyone is chasing the “single source of truth” or “one-stop shop” but does this really mean? Taking a customer centric approach means thinking about the customer experience and workflows that unify the customer and client workflows. Many systems integrate with third-party tools, or purchase them as plug ins. How does this compare to a system built as a complete ecosystem. That means your payments, forms, and clinical notes all live in one place—designed to work together, supported by one team, and updated seamlessly. No patchwork, no plugins—just one powerful platform. Listen and find out in this short discussion