Michael Mckeand | Chief Executive Officer
Vet CX

He served as the former general manager of the Australian Veterinary Association's business group. Before joining the Australian Veterinary Association, he worked in the banking sector and was responsible for driving improvements in customer satisfaction, retention, and growth. He understands the impact that an excellent customer experience can have on a business. With a fresh set of eyes in the veterinary industry, Michael quickly established himself as a trusted adviser to small-medium practices as well as large corporations. He is passionate about helping businesses achieve their goals and understands that providing excellent care for their patients and owners is the key to their success.