Former General Manager of the Australian Veterinary Association’s Business Group. Before joining the Australian Veterinary Association, he worked in the banking sector and was responsible for driving improvements in customer satisfaction, retention, and growth. He understands the impact that excellent customer experience can have on a business.
With a fresh set of eyes in the Veterinary Industry, Michael quickly established himself as a trusted adviser to small-medium practices as well as large corporates. He is passionate about enabling businesses to achieve their goals and understands that the key to their success is providing excellent care for their patients and their owners.
Marion.DiPalma@terrapinn.com | +61 2 8908 8509
Regina.Portelli@terrapinn.com | +61 2 8908 8559
Jayden.Kong@terrapinn.com | +61 2 7208 9264
Meg.OBrien@terrapinn.com | +61 2 7208 8162