Debbie Render | Practice Development Advisor
Crampton Consulting Group

I started my nursing career on the South Coast of England straight from school and qualified as a Vet Nurse in 1987. After working in both mixed practice and a small animal referral hospital I moved into a role as Veterinary Business Manager for a global veterinary nutrition company where I developed an interest in Customer Service, Marketing and Management.  In 1999 I moved to Australia,  where I took up a role as practice manager in a 5 vet mixed practice west of Brisbane. During the 15 years I managed and co-owned the practice we expanded to a 3 clinic group. I am passionate about delivering outstanding customer service and truly believe that if we build strong relationships with our clients, our patients will benefit.  For over 20 years I have been working with Crampton Consulting Group providing training to veterinary team members across Australia and New Zealand, specialising in the customer experience, client communication and teamwork. When I am not working my life still revolves around animals – I ride regularly and also spend time with my 2 crazy Border Terriers.