Jeff Steilen is the Vice President of Information Technology (IT) for the UPS Asia Pacific (APAC) Region. Based in Singapore, he leads a 60-person team responsible for the enablement, support, and maintenance of technology solutions for UPS and its customers across APAC. In this capacity, Jeff also manages UPS’s regional IT infrastructure, applications development, telecommunications, as well as key aspects of IT governance including compliance, data privacy, and information security.
Over the years, Jeff has been instrumental in several organization-wide projects, and has managed a diverse range of IT-related projects involving touchpoints across functions such as Billing, Budget and Planning, Electronic Data Interchange (EDI), Human Resources and Payroll, Social Media, and Supply Chain Solutions.
Jeff’s role in the deployment of UPS’s Human Resources Service Center resulted in the modernization, streamlining, and automation of several processes that improved workflow efficiency and enhanced communications to UPS’s global workforce of 434,000 employees. He has also designed numerous innovative turnkey solutions to complex business needs, driving tangible operational improvements for customers worldwide.
Jeff’s 32-year career with UPS began as a part-time loader in Illinois. Since then, he has assumed several leadership positions across all aspects of IT, establishing an extensive network and deep expertise.
Prior to this appointment, Jeff was based in Alpharetta, Georgia, serving as Director of Applications Development for Global Distribution and Global Post Sales Systems in UPS IT Supply Chain Solutions.
Jeff holds a bachelor's degree in Computer Information Systems from the DeVry Institute of Technology in Lombard, Illinois. A strong advocate for cancer research, Jeff has been an active volunteer with the American Cancer Society for many years, and in 2014 received the President’s (United States) Volunteer Service Award. He is also passionate about people development and nurturing the next generation of leaders in UPS. Together with wife, Shawna, Jeff has an 11-year-old son, Trestan.