Sarah Ingrams | Senior Researcher and Writer

Sarah Ingrams, Senior Researcher and Writer, Which?

Sarah is the senior researcher writer and leads on energy topics for Which? magazines and She designs and implements investigations into consumer-focused topics including smart meters, customer experience, domestic energy prices and solar panels.
Sarah is responsible for Which?’s annual energy companies satisfaction survey, which has been running for more than a decade and is a widely-respected barometer of customer service performance. The results were consulted by around a million consumers last year. She also works proactively to share the results with energy companies and public bodies to drive improvement.

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